Everyone’s Online – Solve Voice and Video Issues Fast

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Presented by

Jay Botelho - Sr. Director of Product Management, Chris Bloom - Product Manager

About this talk

Are your users reporting that a specific application (or the internet in general) is slow, intermittent, or not functioning at all? Is the network being blamed for poor application design? Are you lacking the tools to troubleshoot and quickly repair the situation? Are critical applications like VoIP and video, which are highly sensitive to jitter, packet loss, and latency, generating too many support tickets? In this 20-minute session, a LiveAction expert will share some cool tips to assess and improve the health of your network and ensure that both the network and critical apps stay up and running. Join us to learn how you can: • Capture traffic and quickly diagnose the problem • Discover what types of problems are happening, whether they are network issues like TCP window size, or application related issues like HTTP errors or slow response times • Optimize alerting by clicking into alerts and report on VoIP issues and drilldown to the path analysis • Gain immediate insight into root cause and how to quickly resolve problems

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