How Fraud Management Has Helped Deckers Improve Efficiency and Win New Customers

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Presented by

Roberta Gamble, Vice President, Frost & Sullivan, Jesse Carstens, Global Director OMNI Application Technology, Deckers Brands

About this talk

Due to Covid, times have changed as far as how retailers approach online fraud prevention. There have been many challenges to overcome and lessons to learn. Roberta Gamble, Partner and Vice President at Frost & Sullivan, and Jesse Carstens, Global Director OMNI Application Technology & eComm Operations at Deckers Brands, recently co-hosted a webinar on a timely topic: managing online fraud prevention in the retail space. Watch the webinar now to learn: • How companies can address changing customer trends • The importance of addressing new "sales triggers" and mitigate a changing fraud landscape • Tips on how retailers can plan for 2021 and beyond
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