Today’s CSPs are facing numerous challenges when it comes to legacy firmware, while consumer demand is adding to the pressure to find new solutions.
In this Deep Dive video interview, Adam Hotchkiss, Co-founder & Vice President, Customer Solutions and Integrations, Plume, tells us how Plume’s cloud-based Consumer Experience Management Platform helps service providers increase revenue and reduce churn, as well as improve operational efficiencies and reduce OPEX costs.