Leveraging Cloud and AI for Exceptional In-Home Video QoE

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Presented by

Speaker: Adam Hotchkiss, Co-founder & Vice President, Customer Solutions and Integrations, Plume

About this talk

As video streaming continues to expand in all markets, including for high-bandwidth premium services like 4K, subscribers increasingly look to broadband service providers to deliver exceptional service quality. When you add in the growing bandwidth appetite of smart home devices, how can service providers deliver consistent, exceptional QoE and so suppress opex and churn? This webinar will examine these Key topics: • Broadband service providers must ‘own the in-home video streaming experience’ • How to achieve exceptional QoE and reduce operational costs by leveraging data to establish the pillar of flawless WiFi delivery • The key elements for success: Adaptive WiFi, Traffic Prioritization, QoE visibility, and advanced device typing

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Plume is the creator of the world's first SaaS experience platform for Communications Service Providers (CSPs) and their subscribers. This channel shares invaluable insights, empowering CSPs to rapidly deliver new services for connected homes (and beyond) at massive scale. And helping you to offer additional value to customers all using your existing hardware. This channel includes videos, webinars and interviews with industry experts to help CSPs increase operational efficiency, reduce customer churn and increase APRU.