How CSPs can supply high-quality service against increased device usage demands

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Presented by

Todd Grantham, CMO, Plume

About this talk

Modern CSPs face the challenge of providing a high-quality service to users against the backdrop of increased device usage in the home environment. Todd Grantham, CMO, Plume, tells us how market trends have impacted the urgency for CSPs to source long-term solutions to retain and grow market share against competitors, as well as how Plume’s portfolio of products is helping CSPs to thrive in the ‘new normal’, given this accelerated demand.

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Plume is the creator of the world's first SaaS experience platform for Communications Service Providers (CSPs) and their subscribers. This channel shares invaluable insights, empowering CSPs to rapidly deliver new services for connected homes (and beyond) at massive scale. And helping you to offer additional value to customers all using your existing hardware. This channel includes videos, webinars and interviews with industry experts to help CSPs increase operational efficiency, reduce customer churn and increase APRU.