How to leverage cloud big data to beat churn

Presented by

Tyson Marian, CCO, Plume

About this talk

With data from Plume homes showing that network activity has surged to over 120% of pre-pandemic levels, ISPs need to arm themselves with a suite of technology solutions to deliver enhanced subscriber experience, achieve game-changing operational results, and tackle the age-old problem of churn. This webinar explores how you can build an effective strategy to address subscriber churn and win, starting with the foundation of rock-solid smart whole-home WiFi.
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Plume is the creator of the world's first SaaS experience platform for Communications Service Providers (CSPs) and their subscribers. This channel shares invaluable insights, empowering CSPs to rapidly deliver new services for connected homes (and beyond) at massive scale. And helping you to offer additional value to customers all using your existing hardware. This channel includes videos, webinars and interviews with industry experts to help CSPs increase operational efficiency, reduce customer churn and increase APRU.