Name: Digital transformation of SAP operations – Story of a pharma company
Start: 2023-02-16T17:00:00Z
End: 2023-02-16T17:47:47.000Z
Location: BrightTALK
Rating: 5

Digitate is a leading software provider bringing agility, assurance, and resiliency to IT and business operations

Join us for a riveting session to learn about Walgreen’s (A global retail pharmacy giant’s) transformative journey to an Autonomous enterprise, with zero touch operations, leveraging end-to-end AIOps deployments that go beyond event and alert monitoring. In this session, you will learn how Walgreen created business value and achieved their goals and positive business outcomes with Digitate’s AIOps solution.

Walgreen’s journey towards autonomous IT operations

A rapidly shifting global economy and fast-paced changes in technology are redefining what success in AIOps looks like. As IT teams juggle between "keeping the lights on" for critical business functions and incorporating cutting-edge technologies for long-term competitive advantage, AIOps is emerging as a must-have that can support both sets of goals. But how can IT leaders build a business case for AIOps and convince any disbelieving shareholders that it is crucial to business continuity? How do they define the right set of expectations, identify quick wins, and overcome obstacles to success? Join us as we unveil the secret to building a business case for AIOps, including: • Articulating the problems that AIOps can solve • Building a step-by-step AIOps maturity model and expected gains at each stage • Estimating ROI from an AIOps project with help from the recent Forrester TEI study about the value of AIOps • Key capabilities and must-haves that define AIOps success

Building the business case for AIOps

Traditional infrastructure monitoring that simply monitors databases, servers, network, and other infrastructure components is just not enough! 

Retail businesses heavily rely on the customer experience they deliver, and IT operations play a strategic role in this.  

In the past two years, millions of people around the world have changed their shopping patterns. They’re looking harder for bargains, developing new hobbies and tastes, exploring unfamiliar retailers as old brand loyalties weaken or supply chain problems bite. Consumers are shifting away from their primary store and more customers are trying BOPIS (Buy Online, Pickup in Store). 

The modern-day retailer needs to predict outages in advance and act proactively before any incident occurs. They need actionable insights from the entire IT infrastructure to ensure optimum uptime and performance of the applications such as e-commerce websites, point of sale, order management systems, and more. End-to-end monitoring of customer-facing applications and the associated infrastructure help retailers to rapidly resolve performance problems.

Join us in this webinar to understand how Business Health Monitoring can help a retail business leader to understand and link different server/database/network components with respective retail outlets, deep down to their specific business functions, such as warehouse, e-commerce website, transactions, and more. 

Our speakers - Digitate’s Vikas Kalra, Product Manager and VS Joshi, Global Head of Product Marketing will discuss on the following topics:
• Understanding observability: A retail perspective
• Key benefits of retail observability for the digital transformation
• Key challenges in achieving observability
• How Digitate’s Business Health Monitoring solution utilizes AI-diagnosis techniques to ensure smooth retail operations and high-quality customer experience

Why retail observability is a key ingredient for digital transformation?

Since the COVID-19 pandemic, hybrid workforces are pretty much the new normal. Digital employee experience is fast becoming a top priority for most organizations. Speaking to experts within the community and interacting with several of our customers, we could identify the key ROI drivers for end-user experience management(EUEM) products. If you want to know the basics of EUEM products, what makes a great EUEM product, how they contribute to bettering the digital end-user experience and how you can maximize your business benefits, then join us for this talk with Lawrence Barse, our expect on digital workspace products and host Rahul Apte, our PMM for ignio AI.Digital Workspace.
Lawrence will help you understand the key areas where EUEM products provide tangible value for all the stakeholders – the employee, the EUC team and the service desk team. We will look at specific EUC challenges, the impact of no change and walk you through some common EUEM use-cases and solutions. You will also learn how to build a business case for an EUEM product using quantitative as well as qualitative KPIs that help deliver the expected Return on Investment (ROI) and time to value. Attend this webinar and take a step towards embracing a happier, more productive digital workspace.

Driving ROI with End-user Experience Monitoring (EUEM)

Do SAP performance delays, compliance breaches, and reactive responses hamper your business and result in poor customer experience? Does improper data handling affect business assurance? Do manual processes for handling SAP issues introduce avoidable errors and unplanned downtime? If you face any of these challenges with your current SAP environment, then come and join us for this enlightening talk with Biswa Guha, our resident expert on all things SAP and host VS Joshi, our Global Head of Product Marketing

Biswa will walk you through multiple use cases and customer case studies where our AI-based, insight-driven product for autonomous SAP operations, ignio AI.ERPOps, has made our customer’s SAP Operations intelligent, agile and resilient. ignio AI.ERPOps also enables silent SAP operations, smart BASIS administration, optimized supply chain operations and rapid service fulfillment. Attend this SAP automation webinar and take the step towards improved business outcomes, resiliency, improved customer experience and end-user efficiency.

Enabling Autonomous SAP Operations

Learn how to move your enterprise command center operations from just detecting malfunctions reactively to resolving them autonomously – even predicting and preventing them.

Is your IT team juggling multiple tools to efficiently manage the event lifecycle? Are you overwhelmed by siloed views of your event landscape while looking for an end-to-end solution to maximize business benefits and IT performance? Then you’ve come to the right place!

Join this webinar with our guest speaker Valerie O’Connell, Research Director at Enterprise Management Associates, along with Digitate’s Monika Bhave, Product Owner, and VS Joshi, Global Head of Product Marketing. Together, they will discuss how an effective closed-loop event management solution across the full lifecycle cuts down both the number of events and their impact. 

This webinar will cover:
• Market insights from an EMA analyst on the importance of event and incident management and how AI/ML and automation can help you handle it more efficiently.
• How event management delivers operational visibility and business values with enhanced IT productivity.
• How Digitate’s IT event management solution is leveraging advanced AI and machine learning to quickly spot, diagnose, resolve, and even prevent incidents to assure your business continuity.

Evolution of IT Event Management: From Reactive to Proactive to Predictive

In today's business environment, the risk of spend leakage, disruption, non-compliance, and fraud is keeping enterprise procurement and finance teams on their toes. With large sums of money, functional agility, and corporate reputation at stake, procurement managers need the right intelligence so they can make smarter sourcing decisions.  

Procurement teams need to be on top of external factors that are constantly evolving, such as commodity prices, supplier capacities, and supply chain constraints. Meanwhile, they must keep a close watch on transactions, spending, consumption, and demand patterns internally. Organizations that blend external market intelligence with internal enterprise intelligence are creating a competitive edge for themselves by spending more strategically, slashing waste and fraud, and pivoting more nimbly. 

Join the session to learn more about:
• Deriving insights from transactional data.
• Blending transactional and market intelligence data to get actionable insights and recommendations.
• The best external parameters to qualify suppliers.
• How category and commodity insights drive a more effective and secure sourcing process.

Register today to reserve your seat to this exclusive webinar.

De-risk Procurement with the Right Mix of Transactional and Market Intelligence

Today nearly 77% of global transaction revenue runs through SAP, making them the undisputed leader in the ERP market space and the backbone for most of the Global 2000 Enterprises. However, for decades, after numerous update and upgrade, multiple versions of the SAP system software have caused organizations to spend a significant amount of time and investment in streamlining their systems. As the number of systems grow, operational complexities increase and further impact the business outcomes of these Enterprises.

Do you know that leading organizations are leveraging AI and Automation to reorganize their SAP Operations and make them agile and more resilient? Join our experts at Digitate and SAP industry professionals to know how AI powered Intelligent Automation is solving some of the most complex SAP operation issues. You will learn how to: 

- Apply the power of AI to automate your SAP operations 
- Make your SAP Operations more resilient
- Improve business outcome and improve employee productivity 
- Maximize the experiences of your users and customers 
All, by transitioning to AI driven, insight based Autonomous SAP operations. 

Register today to block your seat to this exclusive webinar.

Turbo-charge your SAP Operations with AI powered Intelligent Automation

How organizations are deploying AI/ML & automation for multi-cloud IT operations.

Are you ready to streamline your IT and business operations towards an Autonomous Enterprise, but not sure where to begin ? Are you overwhelmed by the plethora of confusing information about AIOps, while looking for a solution to maximize the benefits ? Then you’ve come to the right place. In this webinar, we will walk you through the quickly evolving IT Operations landscape driven by AIOps. According to Omdia’s new report, a rapidly growing AIOps market is estimated to be worth $2.3 billion globally by 2024. The stakes are high, and you don’t want to be left behind in your digital transformation journey.

Join this webinar with our guest speaker Roy Illsley, Chief Analyst at Omdia, Digitate CTO, Jayanti Murty and Digitate CMO, Avi Bhagtani. Together, they will explain and illustrate with real-life examples how resilient operations powered by AIOps is going to be a competitive advantage. In this webinar, you will learn:

· Market Insights from recently released Omdia Universe AIOps vendor comparison report 2021-22.
· How the AIOps market is evolving – and the road ahead
· How Digitate is delivering tangible value to clients across the globe with our award-winning ignio AIOps
· How to build your own IT operations strategy with AIOps at the core

And of course, this is a great opportunity to connect, discuss and ask questions from the expert panel. Sign up now to reserve your spot!

Demystifying AIOps: Market Trends & Best Practices for Enterprise Success

Digital transformation is a key objective for any organization. Faced with S/4 HANA migration, SAP customers are adopting intelligent technologies such as AI and automation in order to be future-ready. Shifting from manual to autonomous operations will help enterprises make this big shift more painless and productive.If you are struggling with S/4 HANA migration and want to unleash digital transformation, join us for an engrossing session with Ashutosh Mishra, our SAP and ignio implementation expert, and host VS Joshi, our Global Head of Product Marketing.In this interesting conversation between VS and Ashutosh, you'll learn about key challenges faced by a major pharma company in their transformation journey and how they overcome them to build next-generation intelligent enterprise operations. Ashutosh will highlight the strategy for successful adoption of S/4 HANA and digital technologies.

Digital transformation of SAP operations – Story of a pharma company

S/4 HANA

Digital Transformation

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Digital transformation of SAP operations – Story of a pharma company

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