Woolworths Enhances Organizational Resiliency with Digitate's ignio

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Presented by

Tony Fitzgibbon, Head of Technology, Woolworths | Pratik Kumar, Acct Director -APAC | VS Joshi, Head Prod Marketing, Digitate

About this talk

Woolworths, the largest retailer in Australia, has been using the ignio suite of products to enhance its operational resiliency. As a retailer, ensuring on-time order fulfillment is crucial to Woolworths' business, and ignio plays a key role in achieving this. Join us for an engaging fireside chat with Tony Fitzgibbon, Head of Technology (Productivity & Process Automation Tools) to understand typical challenges in the retail industry and how automation can play a key role in addressing them. Also hear how ignio is leveraged at Woolworths for various purposes, including: 1. Proactive order reconciliation 2. SLA prediction 3. Anomaly detection of batch jobs 4. Daily SAP system health check Learn how Woolworths leverages the ignio suite to streamline its operations, enhance customer experiences, and maintain the reliability and efficiency of its retail services by ensuring store uptime and managing anomalies with data analytics.
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