Why a Business Driven Roadmap Makes Sense for SAP Customers

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Presented by

Michael Loui and Eric Robinson

About this talk

To be competitive and profitable, businesses are shifting their mindset from routine operations to expansion and innovation. CIOs understand they must also transform their team from a reactive, technology-driven cost center to a strategic IT organization. Despite their best efforts, however, many IT teams are still at the mercy of vendor-dictated roadmaps: mandatory upgrade cycles for full support, forced lock-in to immature technologies, and recurring costs associated with maintaining existing systems. Experience suggests these roadblocks can leave IT teams without funding and resources to drive strategic outcomes, limiting their agility and making digital transformation unachievable. In this 30-minute webinar, former Gartner analyst, Pat Phelan and Rimini Street Group Vice President of Product Marketing and Strategy, Hari Candadai compare and contrast a vendor-dictated versus a Business-Driven Roadmap offered by Rimini Street that considers your operational needs while providing room for innovation. They provide real-world case studies of clients who are moving away from single vendor tech stacks to user-centric, hybrid environments. Attendees learn practical ways to rebalance spending priorities in order to drive growth and gain competitive advantage.

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At Rimini Street, we believe the best enterprise software support comes from a provider who is solely focused on support. From a partner who is focused on client success, puts expert engineers in direct contact with clients, and delivers truly comprehensive support, including support for customizations. In 2005, we reinvented enterprise software support to deliver a better support experience and save clients money. We haven't stopped since. We continue to innovate and today we offer a global, unified support services solution, leveraging a purpose-built, follow-the-sun service model to help clients extract the greatest value from their enterprise software, invest in innovation, create competitive advantage and enable growth. We have even developed and deployed innovative Artificial Intelligence (AI) technology to dramatically reduce client case resolution times, and continue to expand our offering to meet client needs globally.