Revolutionising customer experience at smart direct to-consumer e-commerce
Duration:
17 mins
Presented by
Björn Schick | Director Customer Experience and Member of the Board (smart Europe GmbH)
About this talk
From business strategy to hyper personalisation in D2C business
Related topics:
Customer Experience
Ecommerce
Strategic Planning
digital first
Technology Marketing
Strategic Marketing
Customer Engagement
D2C
Personalization
Business Case
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