Basware Invoice Automation - Customer Success - Rhätische Bahn

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Presented by

Jörg Steiner, IT Project Manager at Rhätische Bahn and Johannes Egli & Robbert Spierings at Arcplace

About this talk

Every customer case is unique, and some differ more from ‘standard’ than others. The IT infrastructure consisted of different solutions; a multitude of bespoke and standard with high levels of customization. Furthermore, there were different solutions in place per department with specific processes and procedures and competing priorities and requirements. Jörg Steiner, IT Project Manager at Rhätische Bahn took up the challenge and decided that Basware’s cloud-based P2P solutions were a great starting point to move to a uniform way of working. And, beyond standardizing processes this also showcased that digital transformation could help the company to work smarter and more efficiently. In this webinar, he will share experiences on several key topics, including: - addressing complex order matching, where essential data is missing - tailormade workflows - exception handling - and how Rhätische Bahn got help from Arcplace to make their company get on track and run as smooth as a Swiss clockwork. This webinar is co-hosted by Johannes Egli and Robbert Spierings both working for our Swiss partner Arcplace.

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Basware is the only procure-to-pay and e-invoicing solution provider that empowers businesses with 100% spend visibility through 100% supplier connectivity and 100% data capture. Our cloud-based technology enables organizations to fully manage their spend, mitigate financial risk and reduce the cost of operations via automation. With the world’s largest open business network and an open technology ecosystem, we are uniquely positioned to deliver the solution required for Visible Commerce, which provides customers with complete transparency into all the flows of money, goods, and services around the world. A global company, Basware has offices in 14 countries and is traded on the Helsinki exchange (BAS1V: HE). https://www.basware.com/en-en/home/