Streamlining Product Complaint Management to Enhance Drug & Device Quality

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Presented by

Mr. Avinash Dhawade, Ms. Marina Sinto

About this talk

Pharmaceutical and medical device manufacturers need to collect and analyze the suggestions, concerns, and complaints of their customers on regular basis to maintain and enhance the quality of their products. However, there has been a significant increase in product complaints in the last few years due to the evolving regulatory landscape in the healthcare & life sciences industry and the growing participation of consumers in product feedback. Therefore, manufacturers are under tremendous pressure to manage the increasing number of complaints and are exploring new ways to minimize non-compliance, warnings, and penalties. Join this webinar to learn about the: - Dynamics of drug/device complaints and their importance - Importance of patient/consumer participation in reporting - Solutions to improve and sustain product quality in the face of evolving challenges

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