Partners, learn about BankAssist and our work in Financial Services

Presented by

Peter Berbee -

About this talk

Banking used to be a relationship business, and that relationship was between people. A banker was the person that a customer would rely upon for helping them with their banking needs. A person with a name and a face and a personality was the bank’s customer user interface. Then the internet happened, and service options expanded with the many new connections it enabled and the digital technology built to access it, and with that technology came a new user interface: screens. The rise of screens saw the rise of self-service and the decline of person-to-person relationship banking. BankAssist provides a complete, AI-first customer experience giving banking customers a reason to smile when they contact their financial institution. Prebuilt with the use cases customers use the most, BankAssist delivers a personalized, intelligent conversational experience for 24/7 access to wider customer self-service for both voice and digital communications. Also discover an industry first, AI-native Contact Center as a Service (CCaaS) with innovative capabilities to delight your customers and accelerate agents. In this session you will learn about how BankAssist can help: - Support higher containment rates - Build better relationships and stronger loyalty with your customers - Reach higher revenues and achieve faster time to market Please fill out the form to register! About the speaker: Peter Berbee is a seasoned product development executive who drives innovation within’s financial services offerings. As an industry veteran with more than 30 years of experience, he blends technology, automation, and digital capabilities to deliver best-in-class digital customer experiences that increase loyalty, repeat business, and revenue growth. Berbee joined Kore with a wide range of experience in financial services, having spent time with Citigroup, Bank of America, and First Bank System, Inc.

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