Driving Extraordinary Employee Experiences through Conversational AI

Presented by

Kore.ai and moderated by: Ramesh Dontha

About this talk

A streamlined consumer experience is critical for customer satisfaction, but it’s what happens on the backend that determines your business outcomes. Companies must be mindful of their internal operations and search for ways to support their team, if they want to offer reliable service and stand out in their market. Empowering employees with the right technology is a key piece of that puzzle. Since the pandemic’s start, companies have been forced to adapt to the changing needs of the hybrid workforce. Digital transformation has become a top priority to address these needs. In a work from home environment, employees seek immediate resolutions and help 24/7. Long wait times and help limited to traditional business hours leads to a decrease in employee productivity and satisfaction. Kore.ai uses superior NLP that aids in resolving employees’ tech issues and HR-related queries instantly by conversing with them in natural language. Now is the time to automate employee self-help for IT, HR, and more. Conversational AI will enable you to reduce costs while increasing employee productivity and satisfaction. In this latest webinar from Kore.ai, CEO Raj Koneru will be joined by experienced AI practitioners and customers to discuss the dramatic impact Conversational AI is having on driving extraordinary employee experiences and related business outcomes. Kore.ai has just been named a “Leader” in Gartner’s first-ever Magic Quadrant for Enterprise Conversational AI Platforms. Gartner has publicly recognized Kore.ai’s leadership in understanding business priorities to deliver extraordinary customer and employee experiences through its no-code Experience Optimization (XO) Platform. Panelists: Raj Koneru, Founder and CEO, Kore.ai Daniel Manzato, AI & Automation Manager, Anheuser-Busch InBev Moderator: Ramesh Dontha, Digital Transformation Pro - Host of Data Transformers / AI - The Future of Business
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Kore.ai pioneered the creation and adoption of AI-native virtual assistants by enterprises across all industries and regions. Over the years, Kore.ai has emerged as the trusted advisor and preferred technology provider to automate conversational interactions for its Global 2000 customers.Kore.ai’s conversational AI product portfolio has and will continue to transform enterprises by delivering delightful customer and employee experiences with unmatched contextual intelligence. Join our channel to learn how Kore.ai is helping its customers accelerate their digital transformation journeys to affect both top and bottom-line.