Elevating CX for Retail Banks with Conversational AI

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Presented by

Peter Berbee - VP Financial Services Product Management and Gurpreet Singh - Senior Solutions Engineer

About this talk

Elevate retail bank Customer Experience (CX) with Conversational, Intelligent, and Self-learning Virtual Assistants, pre-built and integrated with IBS, SilverLake, Symitar, and i-POWER Bank customer loyalty cannot be taken for granted. Banks must be responsive to consumer demand for CX excellence in order to build and maintain lifetime loyalty among their customers. Knowing how to provide the best engagement, every time, is the key to keeping your customers coming back for more! Conversational AI is the go-to technology for banks and credit unions to elevate their customer experiences in digital and voice channels. Deploying pre-built Conversational AI can quickly drive better business outcomes that directly impact the bottom line. Join our team of experts for an introduction to Kore.ai BankAssist and learn why Kore.ai is named a “Luminary” of Retail Banking Platforms by Celent. Our senior technical staff will present a live, in-depth overview that will include: -->Customer Experience - the pre-built, out-of-box, digital and voice-based retail bank customer self service experience -->Personalization – the ease of configuring and personalizing the out-of-box experience to your bank or credit union -->Under 30 days – see how you can have digital and voice banking customer self service live in under 30 days

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Kore.ai pioneered the creation and adoption of AI-native virtual assistants by enterprises across all industries and regions. Over the years, Kore.ai has emerged as the trusted advisor and preferred technology provider to automate conversational interactions for its Global 2000 customers.Kore.ai’s conversational AI product portfolio has and will continue to transform enterprises by delivering delightful customer and employee experiences with unmatched contextual intelligence. Join our channel to learn how Kore.ai is helping its customers accelerate their digital transformation journeys to affect both top and bottom-line.