Better Interactions, More Human-like Customer Conversations

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Presented by

Cobus Greyling, Chief Evangelist at Kore.ai

About this talk

Learn how to improve your customer experience using the Kore.ai XO Platform with new capabilities, including Dialog Builder improvements and Generative AI features. Cobus Greyling, Chief Evangelist at Kore.ai, will walk you through how to maximize your customer experiences using the new XO11 platform. - Explore our new unified Generative AI Builder with easy access to pinned apps, announcements, and templates to get started and find what you need even faster. - Build human-like conversations even faster with fine-tuned prompts and fine-tuned LLM models using XO GPT. - Easily develop your AI-First Contact Center that handles common flows and pre-defined responses with AgentAI. - Use Advanced RAG capabilities for specialized response generation and ensure reliability.
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Kore.ai pioneered the creation and adoption of AI-native virtual assistants by enterprises across all industries and regions. Over the years, Kore.ai has emerged as the trusted advisor and preferred technology provider to automate conversational interactions for its Global 2000 customers.Kore.ai’s conversational AI product portfolio has and will continue to transform enterprises by delivering delightful customer and employee experiences with unmatched contextual intelligence. Join our channel to learn how Kore.ai is helping its customers accelerate their digital transformation journeys to affect both top and bottom-line.