AI Mastery in 45 Minutes: Boost customer experience with zero coding

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Presented by

Bret Ingerman, Former Vice President for IT, Tallahassee State College; Cobus Greyling, Chief Evangelist, Kore.ai; Kane Simms, CEO and Founder, VUX World

About this talk

If you thought that you needed to be a developer to build an AI solution, think again. Being able to help your customers quickly and efficiently often becomes one of the few competitive advantages you have in your arsenal today. That’s why this webinar will dive into the key benefits of implementing AI chatbots and how you can identify the best use cases that work for your business, especially for your customers. We explore real-world case studies, including a detailed look at how Tallahassee State College successfully built and deployed an AI assistant to provide 24-hour support for students. You’ll see firsthand how Kore.ai’s new XO Express platform simplifies the creation and deployment of chatbots, making advanced AI tools accessible to businesses of all sizes without needing to have coding skills. We build an AI chatbot in minutes, showing you a step-by-step guide on how to leverage a user-friendly tool to create a functional AI chatbot without coding knowledge. We discuss common pitfalls and how to avoid them, ensuring a smooth implementation process. We also cover: 1. Key business challenges AI should solve in customer experience. 2. Understanding the evolution of AI platforms and their accessibility. 3. How to create personalized experiences for customers. 4. Best practices for introducing AI solutions to your team and customers. 5. How to navigate the transition from traditional customer service to AI-assisted solutions. 6. Future trends in AI-powered customer experience and how to stay ahead. 7. Measuring success and optimizing chatbot performance.
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Kore.ai pioneered the creation and adoption of AI-native virtual assistants by enterprises across all industries and regions. Over the years, Kore.ai has emerged as the trusted advisor and preferred technology provider to automate conversational interactions for its Global 2000 customers.Kore.ai’s conversational AI product portfolio has and will continue to transform enterprises by delivering delightful customer and employee experiences with unmatched contextual intelligence. Join our channel to learn how Kore.ai is helping its customers accelerate their digital transformation journeys to affect both top and bottom-line.