AI and the IT Service Desk: Trends, Challenges, and Future Directions

Logo
Presented by

Trisha Reddy, MBA Product Management Intern; Neha Singh, Director of Product Management

About this talk

Explore the latest trends in AI for IT service desks, including current challenges and future opportunities. Gain insights into how organizations are adopting AI to improve IT support services and an overview of the IT Assist features. Key Topics: - Trends in AI adoption for IT service management - Overcoming challenges in AI implementation - Future innovations in AI for IT support - Strategic planning for AI integration in IT service desks
Related topics:

More from this channel

Upcoming talks (4)
On-demand talks (87)
Subscribers (4085)
Kore.ai pioneered the creation and adoption of AI-native virtual assistants by enterprises across all industries and regions. Over the years, Kore.ai has emerged as the trusted advisor and preferred technology provider to automate conversational interactions for its Global 2000 customers.Kore.ai’s conversational AI product portfolio has and will continue to transform enterprises by delivering delightful customer and employee experiences with unmatched contextual intelligence. Join our channel to learn how Kore.ai is helping its customers accelerate their digital transformation journeys to affect both top and bottom-line.