Transforming IT Operations with AI: From Reactive to Proactive Support

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Presented by

Cobus Greyling - Chief Evangelist, Kore.ai | Neha Singh - Director of Product Management, Kore.ai | Gopi Polavarapu - Chief Solutions Officer, Kore.ai

About this talk

Shift from reactive to proactive IT support with the help of AI. Learn how AI can anticipate issues, automate resolutions, and provide insights for continuous improvement in IT operations. An overview of IT Assist 2.0 and what’s possible now with our product. Key Topics: - Proactive IT support through AI-driven monitoring - Automating routine IT tasks and workflows - end-point remediation - Gen AI dialogue - more empathetic
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Kore.ai pioneered the creation and adoption of AI-native virtual assistants by enterprises across all industries and regions. Over the years, Kore.ai has emerged as the trusted advisor and preferred technology provider to automate conversational interactions for its Global 2000 customers.Kore.ai’s conversational AI product portfolio has and will continue to transform enterprises by delivering delightful customer and employee experiences with unmatched contextual intelligence. Join our channel to learn how Kore.ai is helping its customers accelerate their digital transformation journeys to affect both top and bottom-line.