Strategic Shifts: Aligning AI Around Business Value

In this upcoming session of AI Activations, AI evangelist Cobus Greyling is joined by Cathal McCarthy, Chief Strategy Officer at Kore.ai, for an in-depth conversation on how enterprises can drive AI transformation at scale. Drawing from decades of experience leading strategy at multiple Fortune 500 companies, Cathal will share how his approach to deploying enterprise AI solutions reshapes customer experience, automation, and operational agility. Together, they’ll explore the shift from hype to impact, reveal what it takes to move from isolated AI pilots to business-wide value, and discuss how companies can reimagine employee and customer journeys with agentic AI. From aligning executive stakeholders to building AI-native enterprises, this conversation offers a strategic roadmap for turning disconnected AI use cases into a unified, enterprise-wide force for innovation. Key Topics • From strategy to execution: Lessons from leading AI across Fortune 500s • The evolution from guided to agentic autonomy in enterprise AI • Unifying disconnected AI efforts across CX, HR, IT, and operations • Executive alignment: bringing CIOs, COOs, CROs, and CXOs to the table • Key takeaways from Kore.ai’s re:imagine conference and what’s next in AI-first transformation