Tips & Tricks with NetBrain – Network Troubleshooting as a Team

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Presented by

Abigail Ramlogan, NetBrain Product Evangelist

About this talk

Do you struggle to troubleshoot network issues effectively with your team due to remote work and frequent escalations and hand-offs with multiple stakeholders? Sending screenshots and command output by email and chat isn’t effective or efficient either. What if you could troubleshoot even for complex problems faster while collaborating with your entire IT team in real-time, regardless of location? You can! NetBrain Incident-Based Collaboration was designed with Team Troubleshooting in mind. NetBrain’s interactive console provides live map and chat pane to centralize troubleshooting for any operations’ team members (even those without a NetBrain account). Now, everyone can collaborate and troubleshoot tickets together, in real-time. Engineers can share findings, such as interface errors or BGP status right in the portal to keep everyone up to date.

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NetBrain provides the industry’s only complete visual management solution that understands your hybrid network, end-to-end, and allows no-code automation to be applied to any network operations problem at scale.