CX Trends 2022 Australia and New Zealand

Presented by

Mitch Lowe Former Co-founding Executive Netflix, Adrian McDermott Chief Technology Officer Zendesk

About this talk

High-performing companies drive growth with customer service—we’ll show you how. We took data from over 97,000 Zendesk customers across 21 countries to help you become a force for change in your organization. Join us and learn how to improve your bottom line by putting customers at the top.
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Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers, generating real impact for their business, and their teams. Powerful, innovative customer experiences can be within reach with the right tools and partnership. To learn more about us, visit