The Prognosis on Patient Retention & Personalization Best Practices

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Digital healthcare platforms are simultaneously a gateway for empowering patients to connect to healthcare providers and a medium through which providers can build more personalized and proactive interfaces. This personalization also proves critical for revenue and retention. For example, members who find accessing care easy are 7x more likely to stay with your plan—an essential stat as new patient acquisition costs 5x more than efforts to secure existing ones. Join experts from Persistent Systems and AWS in this webinar to learn best practices for implementing patient-centric, personalized healthcare to enhance retention. Key takeaways include how to: • Unify and contextualize patient data into a single source of truth • Craft better patient experiences through behavioral recommendations • Build a configurable patient experience platform with well-defined KPIs

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