Perfecting the Marketplace Experience - Keys to Delighting your Audience

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Presented by

Paco Suro GM of Digital at Tipalti and Christopher Gonzalez, Head of Finance at A-Team

About this talk

From Amazon to eBay, to Uber, Airbnb and beyond, consumers are interacting with one or more of the big brands in the marketplace economy almost every day. These are the brands that have nailed the customer experience -- and they’re why consumers demand a better marketplace experience overall, no matter the size of your company. Join our webinar to hear from industry experts who know how to tackle the unique challenges that marketplaces face, and how to live up to high user expectations. You’ll learn about the winning tactics and best practices of today’s top marketplaces, the obstacles marketplaces are facing when it comes to delighting users and the well-tested strategies your team can adopt to overcome them. Plus we’ll discuss the ways you can leverage the right tech platforms to drive engagement and growth, share key guidelines for long-term success and more!

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Tipalti is the only global payables automation solution to streamline all phases of the AP and payment management workflow in one holistic cloud platform. Tipalti makes it painless for accounts payable departments to manage their entire supplier payments operation. The solution addresses everything from supplier onboarding and vetting, to tax and regulatory compliance, invoice processing, payments to suppliers anywhere in the world in a wide range of payment methods and currencies, supplier payment status communications, to closing the loop with payment reconciliation and reporting.