The COVID-19 pandemic will go down in history as one of the most unpredictable, intense and difficult periods to serve in HR. You constantly pivoted, solving for a multitude of challenges at breakneck speed amid rapidly changing conditions, uncertainty and the swirling of emotional, sociopolitical, and health-related dynamics. As exhausting as it has been, the pandemic has also afforded us the opportunity to reflect on what’s truly “essential” when it comes to cultivating resilient workplace culture and inspiring employee motivation and engagement. In this session, Achievers’ employee engagement evangelist, Brie Harvey, and Customer Success leader, Tom Kiriakou, break down: • The most valuable lessons HR learned from the pandemic • Actionable solutions to foster engagement in the new-normal workplace • Insights from top global HR leaders about what should be prioritized post-COVID and beyond