Name: Woolworths Teams with Cisco Customer Experience to Transform Operations
Start: 2020-06-08T05:24:00Z
End: 2020-06-08T05:24:01.000Z
Location: BrightTALK
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With Cisco Customer Experience (CX), Cisco is driving the next wave of digital transformation for our customers to speed innovation and business value faster with the right expertise and insights at every step of the lifecycle.

Get an inside view of how Cisco IT is getting value with CX Cloud. Joel Barbier, Director, Customer Zero explains how the CX Cloud platform enables enterprise-wide asset visibility, automated risk detection and mitigation, and more. He'll share our CX Cloud adoption journey and early results, including visibility into more than 100,000 assets, an 85% reduction in uncovered assets, and nearly 1,000 onboarded users. Join us to start envisioning how CX Cloud can work for you.

Maximizing IT Value: Cisco IT on CX Cloud

In this video roundtable, three experts from the Cisco customer product management discuss how Cisco CX Services for ThousandEyes will help customers own the user experience, ignite growth, and increase customer loyalty.

Speakers:
Jill Perez, Leader of CX Solutions Marketing for Cisco Business Critical Services
Nicole Amsler, Senior Director of Advanced Solutions Product Management
João Serrano, Leader of Product Management for Application Experiences
Malek Sahid, Customer Experience Product Manager

CX Services for ThousandEyes Roundtable

Introducing the new Cisco CX Cloud. See for yourself how this new unified digital experience helps you remove roadblocks, speed solution adoption, and resolve issues faster with Cisco expertise and insights at your fingertips.

Presenters: 
Ronnie Ray, VP of CX Product Management, Cisco
Zak Zielezinski, Head of CX Insights and Innovation, Cisco
Anne Stayer, CX Cloud Global Insights Leader, Cisco

Cisco CX Cloud Demo and live Q & A

How can your business gain the agility necessary to deliver secure and reliable experiences that enhance your brand and drive growth? Learn about four key strategies to accelerating digital agility and mastering the digital landscape. Local expert Rebecca Keeling (Cisco CX Product Manager) will answer live questions at the end of the webinar.

Four Keys to Accelerating Agility and Mastering the Digital Landscape and Q&A

Introducing the new Cisco CX Cloud. See for yourself how this new unified digital experience helps you remove roadblocks, speed solution adoption, and resolve issues faster with Cisco expertise and insights at your fingertips. Local experts will answer live questions at the end of the webinar.

CX Cloud Demo Webinar and Q&A

While in-person engagements are making a comeback, most audiences have fully embraced as their preferred engagement method the one medium which has remained constant in their lives – the digital landscape. 

There’s simply no turning back. And, with more than 7.5 billion internet users predicted by 2030, up from 4.8 billion today, it’s clear that the demand for digital interactions will only accelerate – creating the necessity for exceptional user experiences.  

How can your business gain the agility necessary to deliver secure and reliable experiences that enhance your brand and drive growth?  

Don’t miss this webinar featuring a panel of leaders from the Cisco Customer Experience product management and marketing teams to learn about four key strategies to accelerating digital agility and mastering the digital landscape, today and tomorrow. 

Presenters: Jill Perez, Solutions Marketing Leader for Business Critical Services, Cisco CX 
Chris Rittler, VP of Advanced Solutions and Go-to-Market, Cisco CX 
Terri Quinn, Product Management, Cisco CX

Four Keys to Accelerating Agility and Mastering the Digital Landscape

Woolworths teamed with Cisco Customer Experience team to transform the customer experience while optimizing its own processes, scaling Wi-Fi to more than 1000 stores per year and increased software compliance by 45%!

Woolworths Teams with Cisco Customer Experience to Transform Operations

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Cisco

Customer Experience

IT Services

Networking Services

Operations

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Woolworths Teams with Cisco Customer Experience to Transform Operations

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