Name: Powering a Hybrid Work world - Lessons from the Trenches
Start: 2021-10-21T16:35:00Z
End: 2021-10-21T16:35:15.000Z
Location: BrightTALK

With Cisco Customer Experience (CX), Cisco is driving the next wave of digital transformation for our customers to speed innovation and business value faster with the right expertise and insights at every step of the lifecycle.

Get an inside view of how Cisco IT is getting value with CX Cloud. Joel Barbier, Director, Customer Zero explains how the CX Cloud platform enables enterprise-wide asset visibility, automated risk detection and mitigation, and more. He'll share our CX Cloud adoption journey and early results, including visibility into more than 100,000 assets, an 85% reduction in uncovered assets, and nearly 1,000 onboarded users. Join us to start envisioning how CX Cloud can work for you.

Maximizing IT Value: Cisco IT on CX Cloud

In this video roundtable, three experts from the Cisco customer product management discuss how Cisco CX Services for ThousandEyes will help customers own the user experience, ignite growth, and increase customer loyalty.

Speakers:
Jill Perez, Leader of CX Solutions Marketing for Cisco Business Critical Services
Nicole Amsler, Senior Director of Advanced Solutions Product Management
João Serrano, Leader of Product Management for Application Experiences
Malek Sahid, Customer Experience Product Manager

CX Services for ThousandEyes Roundtable

Introducing the new Cisco CX Cloud. See for yourself how this new unified digital experience helps you remove roadblocks, speed solution adoption, and resolve issues faster with Cisco expertise and insights at your fingertips.

Presenters: 
Ronnie Ray, VP of CX Product Management, Cisco
Zak Zielezinski, Head of CX Insights and Innovation, Cisco
Anne Stayer, CX Cloud Global Insights Leader, Cisco

Cisco CX Cloud Demo and live Q & A

How can your business gain the agility necessary to deliver secure and reliable experiences that enhance your brand and drive growth? Learn about four key strategies to accelerating digital agility and mastering the digital landscape. Local expert Rebecca Keeling (Cisco CX Product Manager) will answer live questions at the end of the webinar.

Four Keys to Accelerating Agility and Mastering the Digital Landscape and Q&A

Introducing the new Cisco CX Cloud. See for yourself how this new unified digital experience helps you remove roadblocks, speed solution adoption, and resolve issues faster with Cisco expertise and insights at your fingertips. Local experts will answer live questions at the end of the webinar.

CX Cloud Demo Webinar and Q&A

While in-person engagements are making a comeback, most audiences have fully embraced as their preferred engagement method the one medium which has remained constant in their lives – the digital landscape. 

There’s simply no turning back. And, with more than 7.5 billion internet users predicted by 2030, up from 4.8 billion today, it’s clear that the demand for digital interactions will only accelerate – creating the necessity for exceptional user experiences.  

How can your business gain the agility necessary to deliver secure and reliable experiences that enhance your brand and drive growth?  

Don’t miss this webinar featuring a panel of leaders from the Cisco Customer Experience product management and marketing teams to learn about four key strategies to accelerating digital agility and mastering the digital landscape, today and tomorrow. 

Presenters: Jill Perez, Solutions Marketing Leader for Business Critical Services, Cisco CX 
Chris Rittler, VP of Advanced Solutions and Go-to-Market, Cisco CX 
Terri Quinn, Product Management, Cisco CX

Four Keys to Accelerating Agility and Mastering the Digital Landscape

In this video learn how IT needs to transform the work environment to support Hybrid work, providing employees with secure frictionless access to the resources they need to get their job done, regardless of where they are.

Powering a Hybrid Work world - Lessons from the Trenches

Customer Experience

Hybrid Cloud

IT as a Service

Are you an IT service management professional interested in developing your knowledge and improving your job performance? Join the IT service management community to access the latest updates from industry experts. Learn and share insights related to IT service management (ITSM) including topics such as the service desk, service catalog, problem and incident management, ITIL v4 and more. Engage with industry experts on current best practices and participate in active discussions that address the needs and challenges of the ITSM community.

IT Service Management

The IT security community on BrightTALK is composed of more than 200,000 IT security professionals trading relevant information on software assurance, network security and mobile security. Join the conversation by watching on-demand and live information security webinars and asking questions of experts and industry leaders.

IT Security

Increasing expectations for good governance, effective risk management and complex demands for corporate compliance are presenting a growing challenge for organizations of all sizes. Join industry thought leaders as they provide you with practical advice on how to implement successful risk and compliance management strategies across your organization. Browse risk management resources in the form of interactive webinars and videos and ask questions of expert GRC professionals.

IT Governance, Risk and Compliance

The data center management community focuses on the holistic management and optimization of the data center. From technologies such as virtualization and cloud computing to data center design, colocation, energy efficiency and monitoring, the BrightTALK data center management community provides the most up-to-date and engaging content from industry experts to better your infrastructure and operations. Engage with a community of your peers and industry experts by asking questions, rating presentations and participating in polls during webinars, all while you gain insight that will help you transform your infrastructure into a next generation data center.

Data Center Management

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

The IT project management community on BrightTALK includes thousands of IT project and portfolio management professionals. Find relevant webinars and videos on agile methodologies, scrum strategy, project management processes and more. Attend live webinars or view on demand content presented by recognized thought leaders in the IT project management industry.

IT Project Management

Network infrastructure professionals understand that a reliable and secure infrastructure is crucial to enabling business execution. Join the network infrastructure community to interact with thousands of IT professionals. Browse hundreds of on-demand and live webinars and videos to learn about the latest trends in network computing, SDN, WAN optimization and more.

Network Infrastructure

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

The sales community on BrightTALK brings together thousands of engaged sales professionals. Learn about careers in IT sales and marketing, sales techniques and selling strategies. Join the discussion by participating in on-demand and live sales webinars and summits with leaders in the sales industry.

Sales

Get powerful insights to run your business. CEOs, CFOs, CMOs, COOs, CTOs and CIOs are among the leaders in this community who connect with peers and experts to grow their businesses.

CxO Strategy

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

Powering a Hybrid Work world - Lessons from the Trenches

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About this talk

Cisco CX