Deliver amazing customer experiences with data-driven, messenger-based campaigns

Presented by

Liam Keegan @ Intercom, Larry Geller @AWS, Sean Griffith @SimpleTexting, Travis Benson @Heap

About this talk

Find out how SimpleTexting uses Intercom, Heap, and AWS to accelerate discovery, execute personalised campaigns, and measure success. Join Liam Keegan from Intercom with industry leaders from Amazon Web Services, Heap and SimpleTexting as they discuss how to excel in data-driven, messenger-based campaigns. This webinar will show you: -How to optimise customer engagement with Heap's bi-directional integration with Intercom -How SimpleTexting successfully implemented AWS, Heap and Intercom for data-driven campaigns to enhance customer experience -How to measure the impact of message-based campaigns

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Intercom, the Engagement OS, enables businesses to build stronger customer relationships that drive growth and scale. With its all-in-one customer communications platform, Intercom offers next-generation solutions for sales, marketing and support teams to work together to convert prospects into paying customers, engage customers throughout their journey and provide world-class support. Intercom is redefining the customer journey and unifying business silos to deliver ongoing, personalized engagement through in-context communications. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Over 600 million end users use Intercom every month, sending an average of more than 500 million messages. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal