Turn customer insights into action with Surveys

Logo
Presented by

Peter Dalton, Relationship Manager, Intercom | Marie O'Dwyer, Customer Success Manager, Intercom

About this talk

Learn how to get more from the data you collect with this best practice / Q&A session on Intercom's new Surveys feature. Join the Intercom team for an in-depth session about our powerful new Surveys message type, and rejoice in the fact that you no longer have to use external tools to survey your customers. Finally, all your messages can be sent from one place. This webinar consists of: - A feature demo using examples of real-life surveys we use at Intercom - Best practices and tips on how to increase your response rates - Collecting first-party data to improve your targeting, tailor onboarding, drive stronger product adoption and engagement - Reaching customers in-app and on mobile for optimimum engagement - Sneak peak look at some features we'll be adding to surveys soon - And we'll set aside plenty of time for your Q&A too!
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (71)
Subscribers (3171)
Intercom, the Engagement OS, enables businesses to build stronger customer relationships that drive growth and scale. With its all-in-one customer communications platform, Intercom offers next-generation solutions for sales, marketing and support teams to work together to convert prospects into paying customers, engage customers throughout their journey and provide world-class support. Intercom is redefining the customer journey and unifying business silos to deliver ongoing, personalized engagement through in-context communications. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Over 600 million end users use Intercom every month, sending an average of more than 500 million messages. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal