Name: The ControlUp Troubleshooting Showdown
Start: 2022-04-12T14:00:00Z
End: 2022-04-12T14:00:58.000Z
Location: BrightTALK
Rating: 0

ControlUp is transforming the way IT manages systems, troubleshoots issues, and delivers a great user experience. Thousands of organizations around the world rely on ControlUp to save time, money, and precious human resources to ensure business continuity.

Learn how Citrix and ControlUp solutions help keep today's remote and hybrid workforce secure, productive, and happy.

For IT infrastructure, organizations expect reliable, easy-to-manage solutions that support distributed work, protect against uncertainty, and keep expanded attack surfaces safe. Additionally, they need tools that make it possible for employees to work where they want, how they want, and still be productive, while getting the same (or better) frustration-free digital employee experience they got at the office.

Join the webinar and learn how:
- Citrix Cloud services provide a unified stack of products that allow IT to provide a productive, modern work environment that is easily scalable, with hybrid-cloud deployments spanning on-prem datacenters and public cloud capacity.
- ControlUp enables IT to observe, analyze & optimize the digital employee experience—end to end—from VDI and applications to physical endpoints, so remote teams can work from anywhere and still be productive.

Observe, analyze & optimize DEX: VDI to apps to endpoint devices - everywhere!

Now, more than ever, it’s vital that your EUC environment—VDI endpoints, network appliances, and corporate published resources—are operating at optimal levels. 

Imagine 
- Staying ahead of your customer helpdesk tickets!
- Receiving alerts before a problem arises
- Creating automation to avoid repetitive issues

All this and more is possible with ControlUp Scoutbees!

Proactive synthetic monitoring – Solve problems before they arise!

With Azure, every second counts.

In today’s marketplace, squeezing maximum value out of every dollar can give you a competitive edge, so it’s critically important that you’re using your resources in the most cost-effective way.

When it comes to Windows Virtual Desktop (WVD), wouldn’t it be great if there were an easy, automatic, and precise way to deallocate machines that didn’t cost your org any extra cash? Wouldn’t it be amazing if there were a way you could effortlessly optimize Azure resource usage, modify Host Pools, and shadow user sessions?

You’re in luck! Because with the help of Esther Bartel—Microsoft MVP and WVD super-genius—and Trentent Tye—VMware vExpert, Citrix CTP, and all-around good guy—managing WVD simply is a reality.

Join ControlUp, along with Esther, Trentent, and Jim Moyle, Windows Virtual Desktop Global Blackbelt, in our latest webinar that will cover new, native Script Actions in ControlUp, specifically designed to help you manage your WVD environment with ease.

Easily automate & manage Microsoft Windows Desktops with ControlUp

Listen to our customers as they share their experience in using ControlUp to deliver the best possible digital employee experience for their end-users, working remotely at the office, home, or anywhere.

ControlUp Real-Time enables IT Teams to deliver on the promise of a greater digital experience.
The product demo depicts overall visibility and control so that IT teams can observe, analyze and optimize their organization's ecosystem all the way to the last mile of work.

ControlUp customers share how they are delivering a great DEX to their end users

Join our Virtual Experts and Technical Marketing Evangelists as they dive into the Top 5 end-user computing challenges:
1. Slow logon durations
2. Application performance
3. Network / WFH challenges
4. Unified communications issues - yes Zoom, Teams, Google Meet...
5. Slow issues  

I've heard this webinar includes pyrotechnics!

You'll walk away with insights on how to manage the digital employee experience to make remote work a better experience.

Solve the top 5 EUC challenges with ControlUp

ControlUp’s Real-Time DX provides monitoring, troubleshooting and remediation for Azure and AVD. 

Dive into metrics for real-time monitoring and troubleshooting, to ensure you can provide the best digital employee experience possible for your end-users. 

ControlUp empowers IT teams with digital employee experience management solutions - this time we focus on Azure and Azure Virtual Desktop.

Real-time monitoring & troubleshooting - for Azure and Azure Virtual Desktop

Automate your Citrix environment!

Observe, troubleshoot and automate your Citrix environment as it exists right now! And when you can see it in real-time you can automate in real-time!

ControlUp’s advanced alerts and automation trigger-and-alert system arms you with incredible power and flexibility to set up alerts that are tailored for your organization's specific needs, so you’re able to target the exact failure states that are important to you.

Learn the tips and tricks in this real-time monitoring and automation product demo.

Say goodbye to your Citrix problems with ControlUp Real-Time DX!

Pete, Jeff, and Eugenia catch up on all things ControlUp, EUC, and more. 

We set the stage for the episode.
Interview with Tom Fenton: Vdoppler AKA Tom talks ControlUp, VMware, his journey, and more.

Digital Employee Experience Discussion (DEX): We discuss DEX, what it is, is it subjective or objective, and how ControlUp can help. A fun discussion focused on the problem and not the product.

Five minutes or less: We close the episode with what is coming and some fun conversations around jobs. You need to listen to find out…

[Podcast] – Insights from VDoppler and DEX Fun

In this episode of the Upload, Eugenia and Jeff talk with Trentent Tye, a tech person of interest, about scripts.

Did you know that scripts can be a powerful tool for troubleshooting and remediation? 
Did you also know that ControlUp has an extensive community-driven script library that puts incredible power in the hands of your help desk, so you can get people back to work fast (and so you can have fewer headaches, too)?

[Podcast] – Scripts are for kids (and for the enterprise, too)!

Many customers ask us about our DX suite of real-time management products.

In this episode of The Upload, we will differentiate each ControlUp DX product and clear up the air about what problem each product is trying to solve.

We will be comparing and contrasting the following ControlUp products:

- Real-Time DX
- Remote DX
- Edge DX

[Podcast] – What’s up with all the DX products

Languishing with long logon times? Are you drowning in help desk calls with people complaining about them? Unsure how to fix the problem? Join Joel Stocker, Sr. Director of Product Marketing at ControlUp, and Trentent Tye, CTP, vExpert & Slayer of Slow Logons, for a deep dive into ControlUp’s Logon Duration analysis! Trentent will perform feats of logon derring-do that show you how to break down the logon process, how to troubleshoot its different phases, and lots more.

ControlUp can analyze third-party technologies like Citrix Virtual Apps & Desktops (CVAD) components, Citrix Workspace Environment Manager (WEM), VMware Horizon, FSLogix, Ivanti AppSense, AppX Packages, Printer Drivers, and more!

What are you waiting for?
Reserve your seat today and win the war against slow logons!

End Slow Logons Forever with ControlUp

Introduction: Pete, Jeff, and Eugenia catch up on all things ControlUp, EUC, and more. We set the stage for the episode.

Fixing Slow Logons in EUC Environments: Jeff takes us through a recent eBook he authored covering how ControlUp monitors and optimizes logon duration. Download eBook here

Tales from a CSM: Eugenia talks about how she got into IT and what she loves about being a CSM at ControlUp.

Five minutes or less: We highlight the recent release of ControlUp 8.5.

[Podcast] – Logon Duration, Tales from a CSM, & New Release

Introduction: ControlUp is introducing a new podcast. 

This podcast will feature ControlUp updates, industry topics, blogs, and more. This episode highlights the official GA of ControlUp 8.5 and talks about some new ebooks.

Interview with Yoni Avital: Yoni talks about why and how ControlUp was founded, digital employee experience (DEX), the ControlUp journey, and a peek into what may be coming in 2021 with ControlUp.

Interview with Chris Rogers, the Citrix Jedi: Chris takes us through his EUC journey, why he joined ControlUp, EUC changes, and his favorite ControlUp features.

Five minutes or less: We talk about a new eBook launching focused on analyzing logon duration and answer a customer question around the community.

[Podcast] The ControlUp Journey & Tales from the Citrix Jedi

In this episode, we’ve got ControlUp’s own Tom Fenton (VMware Svengali), Trentent Tye (a Tech Person of Interest™️), and Rory Monaghan (EUC expert and all-around awesome human) breaking down all the awesome that happened at VMworld 2021.

Expanded ControlUp + VMware partnership!
Interesting announcements and what they mean
EXPLOSIVE sessions (including our own pyrotechnics)
Check it out and stay tuned for next time!

[Podcast] – What Happened at VMworld?

In this episode of The Upload with ControlUp, Eugenia and Jeff talk with Tom Fenton and Trentent Tye about VMworld.

We discussed:

Tom and Trentent’s VMworld session
Some other not-to-miss sessions
Delivering virtual labs in a virtual world

Another podcast episode on VMworld wrap-up.

[Podcast] – VMworld 2021 – what were we looking forward to?

What if we told you about a customer who was able to realize 238% ROI and a net present value of $2.4 million by switching to ControlUp?  IT’S TRUE. Right now, there’s more pressure than ever on IT to cut costs and help keep their end users productive. The pandemic has forced Enterprise organizations to completely rethink how work works, and focus on ways to optimize the Digital Employee Experience (DEX)… all while minimizing expenditures.  Although IT’s challenges are wide-ranging, three of the most common are: - Improving visibility – the rapid expansion of the number of employees working remotely instead of in corporate offices has created blind spots in monitoring employee’s digital experience - Ensuring productivity – making sure users have access to the resources they need, when they need them, and improving resolution times for issues that impact productivity - Controlling IT spending – with IT budgets under pressure, how do we make sure that investments in tools to manage the digital employee experience are cost-effective  Joel Stocker, Head of Product Marketing, will explain the ways ControlUp’s DEX platform can give you better visibility into the employee digital experience, including factors that impact the experience while working from home. Additionally, we will explore how proactive monitoring and automation can improve user productivity.  To learn about the potential ROI of ControlUp, guest speaker Eric Hall from Forrester Consulting will walk you through the findings of the Total Economic Impact™ study commissioned by ControlUp that was recently completed and will be made available to you at the conclusion of this webinar.

Learn How Forrester Measures 238% ROI for a ControlUp Deployment

Help Your Remote Teams Work Better!

The world of work has changed forever. Organizations across the globe have had to pivot to remote work—which they thought would only be for a few weeks—and now realize the change will be permanent.

Delivering a best-in-class digital employee experience is now tantamount to your organization’s success. It’s now up to IT to foster a digital culture that focuses on digital employee experience.

More than that, 71% of employees don’t think HR or the C-suite understands what they want, need, and expect from their jobs.

Join this webinar to learn about how, in today’s work-from-anywhere work environment, ControlUp can help IT professionals rein in costs, reduce help desk queues, keep remote workers productive and happy, and the bottom line in the black.

  - Capture problems, end-to-end, in real-time
  - Remediate end-user issues in just minutes 
  - Optimize the user experience to maximize productivity and performance
  - Proactively notify IT about issues with published applications or resources
  - Automatically fix recurring problems 

You need to deliver a great digital employee experience. 
You need to do it for less. And you need to do it now.  That’s why ControlUp is here.

ControlUp: Simpler, Smarter, Better.

Five Universal Truths of Supporting the Hybrid Workforce TODAY

We’ve taken five of the toughest troubleshooting scenarios seen in the IT world, and we’re pitting four experts against each other to solve them, each using a different weapon in their technology arsenal.

It’ll be Trentent Tye on Windows Admin Center, Guy Leech on PowerShell, Jeff Johnson on Google, and Eugenia Schipelliti on ControlUp.

Who will finish our challenge the fastest?
Whose IT skills will conquer all?
Who will reign supreme?
Join us for an epic and hilarious battle that you won’t want to miss.

The ControlUp Troubleshooting Showdown

digital employee experience

Virtualization

IT Monitoring

Remote Applications

End User Computing

Network Visibility

Troubleshooting

Citrix

Welcome to the virtualization community on BrightTALK! Whether it affects servers, storage, networks, desktops or other parts of the data center, virtualization provides real benefits by reducing the resources needed for your
infrastructure and creating software-defined data center components. However, it can also complicate your infrastructure. Join this active community to learn best
practices for avoiding virtual machine sprawl and other common virtualization pitfalls as well as how you can make the most of your virtualization environment.

Are you an IT service management professional interested in developing your knowledge and improving your job performance? Join the IT service management community to access the latest updates from industry experts. Learn and share insights related to IT service management (ITSM) including topics such as the service desk, service catalog, problem and incident management, ITIL v4 and more. Engage with industry experts on current best practices and participate in active discussions that address the needs and challenges of the ITSM community.

IT Service Management

Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.

Cloud Computing

Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.

Collaboration and UC

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

Network infrastructure professionals understand that a reliable and secure infrastructure is crucial to enabling business execution. Join the network infrastructure community to interact with thousands of IT professionals. Browse hundreds of on-demand and live webinars and videos to learn about the latest trends in network computing, SDN, WAN optimization and more.

Network Infrastructure

Get powerful end user computing insights from influential EUC experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on effective approaches to get non-programmers to create working applications.

Get powerful help desk and support insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on the help desk and support strategies that effect business value and growth.

Help Desk and Support

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

The ControlUp Troubleshooting Showdown

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