Nathan Close, Head of Solution Consulting EMEA+APJ, Outseer, and Roy Williamson, Business Lead EMEA, Outseer
Financial institutions are heavily focused on addressing increased fraud, growing regulation, and reducing friction in the customer buying process. A key question is how they manage the critical balance of fraud protection, technology investment, and, ultimately, keeping the best customer experience to ensure customer retention and a reduction in fraud losses.
• Fraud Attacks & what we’re seeing in the areas of cryptocurrency, Email compromise scams, and Brand Abuse.
• Digital banking & Payment’s fraud, the associated trends, and the regulation and industry initiatives.
• Payment Fraud trends including more focused topics such as Buy Now Pay Later.
Roy leads Outseer’s EMEA Business and has extensive experience in the financial services arena, working with a diverse range of institutions around the globe to address their fraud and financial crime risk challenges, and Nathan leads Outseer’s solution consultants across EMEA+APJ and is an industry expert on the challenges of preventing fraud, reducing consumer friction with a particular focus on PSD2 and CNP fraud.