Customer Lifecycle journeys are becoming more complex, more personalized, and more targeted. Businesses need to be ready to continue a fragmented conversation across channels and platforms without missing a beat. Building a non-linear, behavioral triggered set of Customer Experience journeys that still relies on solid fundamentals of sales and marketing takes great strategy and full-featured, flexible SaaS support.
AI chatbots, live agents, and omnichannel user triggered conversations are just a few of the tools growing businesses need to attract and capture new customers in a world that is only becoming faster, smarter, and more one-to-one. Join Arun Kumar, Senior Director of Strategic Partnerships & Alliances at Infobip along with Reid Morgan and Talal Khan, Directors of Data and Strategy at Revenue Automation as they weigh in on CX strategies to optimize lead conversion rates:
- Capture Leads efficiently from social channel integrations
- Leverage SMS to lower cost per acquisition
- Improve customer relationships and drive sales with live customer agents
We are experts in Artificial Intelligence, Marketing Automation, Analytics and Data Integration. We work closely with you to build a custom marketing automation strategy and custom programs supported by integrated marketing channels.…