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Reducing Spreadsheet Chaos in Infrastructure Documentation

Excel will always be used by IT teams to document their systems and environments, but it's flexibility also causes maintenance chaos. In this webcast we assess the benefits and drawbacks when compared to specialist infrastructure documentation toolsets.
Recorded Sep 13 2010 46 mins
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Presented by
David Cuthbertson
Presentation preview: Reducing Spreadsheet Chaos in Infrastructure Documentation

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  • Reducing "Human Error" In Complex IT Systems & Infrastructure Recorded: Jul 25 2019 48 mins
    David Cuthbertson
    Managing the complexity and inter-dependencies of IT systems is vital for day to day management, as well as reducing the likelihood and impact of cyber attacks. All best practice management frameworks such as ITIL, 27001, CoBit, NIST, etc emphasize the importance of understanding and managing IT systems complexity – but actually doing it in practice is not simple. If you’d like to know why IT systems continue to “fail” without faults or cyber-attacks, then you’ll find this talk very illuminating.
  • How to baseline your physical IT infrastructure Recorded: Jul 12 2018 45 mins
    David Cuthbertson
    Planning and managing changes to data centres and equipment rooms isn’t easy if you don’t what is there and how devices connect. This webinar look at how to avoid the unnecessary project delays and costs associated with repeated site surveys and multi-site auditing. Maintaining knowledge of the local physical infrastructure is vital for centralised planning, provisioning and operational management, but you need a baseline to start with. With this baseline you can maintain knowledge of local infrastructure through improved change processes, as well as simplifying and reducing workload on infrastructure teams. Undertaking a baseline project isn’t easy, but there are methods and practices we’ll be covering that reduce the pain and improve the accuracy of baseline audits.

    David will be covering;

    - Data centres
    - Equipment rooms
    - Networks
    - Servers
    - Data and power connectivity
  • [Ep.15] Ask the Expert: Managing Change in Cloud-Based Systems Recorded: May 24 2018 38 mins
    David Cuthbertson, CEO, Square Mile Systems and Kelly Harris, Senior Content Manager, BrightTALK
    This webinar is part of BrightTALK's Ask the Expert Series.

    Join David Cuthbertson, CEO of Square Mile Systems, as he takes a deep dive into cloud management. Many senior decision makers have negative feelings regarding the issues of technical teams and don't want to bring them to light - data security, change control, lock in to a supplier who overcharges, proper outage stats, etc.

    Just as there is more awareness of outsourcing contract nightmares, many of the same issues apply to cloud providers. Managing change in cloud-based systems is still a relatively new issue as most technical teams don't think about how cloud systems are managed and the potential risks posed by many suppliers without a viable business model.

    Audience members are encouraged to send questions to the expert which will be answered during the live session.
  • How To Map Applications & Infrastructure for GDPR, Change control and Risk Recorded: Oct 12 2017 46 mins
    David Cuthbertson
    David Cuthbertson will show you methods and techniques to help achieve a baseline map of your IT systems, supporting not just GDPR issues but also change control, operational management and risk assessment.
  • The Financial Benefits of the AssetGen Infrastructure Documentation System Recorded: Aug 10 2017 46 mins
    David Cuthbertson, Jerry Bowman
    David Cuthbertson and Jerry Bowman will cover how deploying the AssetGen system directly reduces engineer workload, change and auditing costs - through increased productivity and better team interfaces. This webinar will focus on the ROI and other financial benefits which are achieved by improved infrastructure documentation delivered by the AssetGen system.
  • How To Document IT Infrastructure Recorded: Jul 6 2017 48 mins
    David Cuthbertson
    Many organisations would like more complete and accurate IT systems documentation, but cannot find a way around their current methods such as multiple isolated spreadsheets and diagrams. Our webinar will cover techniques to reduce workload and improve consistency for IT infrastructure technologies such as networks, servers, applications, data centres, cabling, etc. The larger the infrastructure the greater the benefits of our
  • Managing Connectivity With High Density Modular Cabling Systems Recorded: Jun 1 2017 44 mins
    David Cuthbertson
    Increasing connectivity densities and use of modular fibre components is great for flexible cabling provision, but presents extra challenges for those having to manage infrastructure connectivity. David’s overview of best practice methods will help avoid both low and high density “spaghetti” and unnecessary disruption in the data centres.
  • How To Document Campus Infrastructure - Hospitals, Offices, Airports, etc. Recorded: Apr 26 2017 47 mins
    David Cuthbertson
    Multi-building and multi-site IT environments are not simple to document with both legacy and new technology co-existing for many years. Our webinar looks at documentation methods that make multi-building IT infrastructure easier to plan and manage.
  • Practical Steps to Data Centre Migration Planning and Execution Recorded: Sep 28 2016 45 mins
    Simon Allen, Mike Dorfler, David Cuthbertson,
    This webinar is being delivered in conjunction with the UKDCIG, PTS Consulting and Square Mile Systems.
    Migrating data centres or moving to co-location is complex and subject to cost overruns, especially where existing infrastructure documentation is of questionable quality. We'll show how the use of database driven toolsets can help automate the project processes and avoid many of the typical problems that organisations with overstretched teams encounter.
  • Improving Operations & Risk Management with Enterprise Systems & Infrastructure Recorded: Aug 18 2016 49 mins
    David Cuthbertson, CEO Square Mile Systems, CEO AssetGen Limited, & BICSI UK Committee Member
    When you have 1000s of servers shared by multiple applications it gets complex - so complex no individual can understand how it all works and no spreadsheet can cope with the scale and dependencies. Mapping technical and service dependencies between servers, applications, data, networks, batch processes and users also becomes more difficult as the infrastructure size increases – so David Cuthbertson will cover techniques that make the complex simpler to understand. He’ll cover how improved management methods and support systems reduce the disruption and risks to enterprise customers and users.
  • Improving Infrastructure Change Impact and Dependency Analysis Recorded: Jun 21 2016 48 mins
    David Cuthbertson
    Incidents, planned changes, service transformations and technology refreshes all require change impact analysis - but many still find it difficult to deliver a centralised system. This webinar will show methods and techniques found to work in practice for hybrid and cloud environments..
  • Data Center Transformations: From Here to There Without Service Interruptions Recorded: Apr 30 2015 47 mins
    David Cuthbertson, CEO, Square Mile Systems and Kristofer Mathisen, VP, David Kenneth Group
    If transforming your data center without service interruptions is imperative, join this session to learn about a tested and proven methodology, the DKGm, that will get you there. It has produced to date on time and on budget data center transformations without service interruptions 100% of the time.

    Join David-Kenneth Group’s Kristofer Mathisen as he presents the details of the DKGm, including its processes, procedures, tools and technologies for data center transformations.
  • Techniques to Improve Infrastructure Documentation and Configuration Management Recorded: Apr 2 2015 45 mins
    David Cuthbertson, Square Mile Systems
    So many companies drown in spreadsheets and duplicate diagrams when trying to document IT infrastructure, but there are better ways. This webinar will cover simple methods and techniques to reduce effort and improve quality of network, data centre and systems documentation. The aim is to achieve a baseline of complex environments which is updated and maintained by change processes.
  • Delivering Baseline Assessments of Data Centres Recorded: Mar 4 2015 46 mins
    Lee Smith (Dee Smith & Ass.), David Cuthbertson (Square Mile Systems)
    Lee Smith (Dee Smith & Associates) and David Cuthbertson (SMS) will cover their approach and methods of assessing existing data centre facilities and management processes. Rapid changes in both IT and data centre technologies often mean that facilities and management techniques fail to evolve fast enough, with the data centre potentially being the weak link in the delivery chain of all IT services. Achieving a baseline through an assessment is critical for any improvement or transformation activity - but is not so easy to do in practice.
  • How to Map Dependencies Between SAP, JD Edwards, etc.and IT Infrastructure Recorded: Feb 4 2015 40 mins
    Roland Bullivant, Silwood & David Cuthbertson, Square Mile
    Vital for teams who have to manage change and transformation activities in complex environments with enterprise systems (SAP, JD Edwards, Siebel, Peoplesoft, Oracle eBusiness, etc). A case study in how enterprise application discovery (Safyr) can be combined with Visio automation and infrastructure documentation (AssetGen). Reduce project risk, delays, cost overruns, individual overloads and improve your operational controls at the same time.
  • Making Data Center Connectivity Management Easier Recorded: Jul 23 2014 47 mins
    David Cuthbertson, Jerry Bowman - Square Mile Systems
    Increasing connectivity complexity requires an evolution in data center planning and change management. If TIA606C, diverse routing, BICSI-002, VLAN, fabrics, SAN, MLAN, OOB, ILO, Video, TOR/EOR, MDA/ZDA, A/B is jargon you recognise, then you'll recognise where mistakes and delays occur. We'll cover how to make it easier - especially as scale and complexity increase.
  • How the NIST Cybersecurity framework impacts network infrastructure management Recorded: Jul 16 2014 47 mins
    David Cuthbertson & Jerry L Bowman, CEO & President, SquareMile Systems
    Rather than being an internal pipeline just carrying data, the network is now being seen as the weakest link of an organization’s IT infrastructure, with design, build, changes and risks all needing clear formal controls. As more federal and commercial organizations are using the NIST framework to review their cybersecurity controls, they are finding that managing the data in transit is just as important as securing the applications and data centers. Just by implementing basic good operational practices, much of the cybersecurity framework audit requirements can be met without any extra effort.
  • 5 Ways To Take Control in Data Centers (and get back your life) Recorded: Jun 4 2014 47 mins
    Jerry Bowman, David Cuthbertson
    The pace of change in data centers is increasing, but so are the size of the spreadsheets and the time taken to deliver changes. And the risks increase with the complexity of virtualised systems and cloud services. We have a few tips on methods and techniques that can help data center teams avoid being overwhelmed by BAU change and increased governance requirements. So they can look forward to going to work!
  • Best Practices In Delivering Physical Layer Services Recorded: Oct 18 2013 46 mins
    David Cuthbertson, Bob Camerino
    A well planned IT infrastructure is often compromised as soon as equipment in installed and connected up. Wiring looks like tangled spaghetti, performance is affected by damage, it takes ages to make changes and the only person who knows has left. But if you implemented best practice it could all be different! Bob Camerino from ITS is our guest speaker on what those best practices are. and how you move forward with a legacy infrastructure
  • IT documentation requirements in pharmaceutical / life science GMP environments Recorded: Sep 6 2013 44 mins
    Bob Camerino, ITS and David Cuthbertson, Square Mile
    The regulatory needs of GMP (Good Manufacturing Process) require documentation covering all aspects of manufacturing – including IT systems and infrastructure such as networks, servers, software, etc. Accurate, maintained IT documentation is a common weak point because of the complexity, but auditors don’t care when it comes to signing off compliance. In this webcast Bob Camerino of ITS will cover the typical scope and types of information covered by CDM (Compliance Documentation Management) and efficient methods of maintenance.
IT Infrastructure Management and Documentation Techniques
How to implement improved practices and systems for enterprise environments covering data centres, networks, services etc.

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  • Title: Reducing Spreadsheet Chaos in Infrastructure Documentation
  • Live at: Sep 13 2010 2:00 pm
  • Presented by: David Cuthbertson
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