How Data and Mobile Technology is Transforming Retail Associate Performance

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Presented by

Joe Hasenzahl - Senior Manager, Business Development B2B Mobility for Retail, Samsung & Lydia Steyns - Account Executive, TRG

About this talk

What does online and mobile shopping offer retailers that brick-and-mortar shops cannot? The ability to see, analyze and act on customer behavior and streamline the shopping experience. But the gap between online and in-store data is closing. In fact, mobile retail technology enables stores to put that same data—product info and options, inventory location, promotions and more—into the hands of retail associates who can also deliver what ecommerce can’t: an engaging, well-informed human encounter. Join TRG and Samsung in this virtual panel discussion to learn about the solutions that can boost the in-store experience for customers and associates alike. During the webinar, you’ll gain insights on how to leverage mobile technology in your storefront to: • Enhance the Customer Experience: How is technology meeting in-store demands for product information, special ordering and fast service? • Increase Retail Associate Performance: How can technology be used to boost employee performance and satisfaction, and which solutions are most effective? • Implement Mobile Devices: What do you need to integrate these retail technologies seamlessly and securely into your storefront?

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