Name: How banks can transform their user experiences from legacy to legendary
Start: 2022-07-20T11:00:00Z
End: 2022-07-20T11:00:41.000Z
Location: BrightTALK
Rating: 5

We're 10x Banking (10x), a financial services technology company with a mission to move banks from monolithic to next-generation core banking solutions delivered through the world’s most comprehensive and powerful cloud native SaaS bank operating system. https://www.10xbanking.com/

75% of banks agree that they would benefit from a modern, cloud-native core platform. There are many benefits, from unifying data and reporting to speeding up the product lifecycle and enabling employees to work smarter.

However, migration requires the right approach to successfully understand, manage, and mitigate implementation risks. Understanding how to de-risk and accelerate your migration strategy is imperative, and will put your business ahead of the curve.

In this webinar, we will break down what’s needed for a successful migration, the benefits of a phased migration, and why now’s the right time to get started.

Join 10x and experts as they discuss:

- The how and why of cloud-native banking migration
- How a phased migration manages risk and accelerates change
- The phases of a core banking migration, and how to prepare for each
- The future of digitally native banking, and what to expect in the years to come

How To Navigate a Core-Native Cloud Banking Migration

Banks exist to serve their customers and help them through various stages of life. But an astonishing 80% of IT budgets at banks goes towards infrastructure and maintenance, leaving only 5% for innovation.

Meanwhile, neobanks, who are often built on cloud-native foundations, can innovate much more easily, providing customers with more efficient ways of managing their money.

How is the banking technology of today feeding the needs of the future? What can be done, using modern core banking technology, to close the neobank gap and move with greater agility. How can banks move from legacy to legendary?

Join us in this session as we discuss:

- Why cloud-native core banking is so important for the future
- How to champion innovation and take advantage of more opportunities
- Banking as a Service
- Understanding data as a core asset for hyper-personalisation
- The benefits of a cloud-native core banking platform
- The future of innovation in the banking industry

Moving from Legacy to Legendary: Innovating with Cloud-Native Core Banking

More customers are switching to neobanks than ever, who are innovating nearly five times faster than incumbents. In fact, the number of neobank users is expected to amount to an incredible 376.89m users by 2027 (Statista).

It’s fair to say that the challengers are winning market share, so what can banks do to respond? How can banks stay on top of changing customer behaviour/expectations, and what does the future have in store for banking transformation?

Join this discussion with 10x Banking and Salesforce where we'll cover:

-  What customers expect from banks today and who’s delivering on this
-  How the data you already hold can help delight your customers
-  How core banking transformation can bring your customers closer

Retail Banking: How To Get 5 Star Experiences & Ratings

How can banks get products and updates to market faster, and how can this improve the lives of customers?  

Through interviews with Product Managers at tier one and two banks, we’ve learned:  

- The main challenges with the product lifecycle in banking  
- How Product teams can get innovative ideas into the hands of customers faster.  

Join Sophie Tollet and George Broom, Product Experts at 10x with over 16 years of experience in financial services, as they share our findings and how to supercharge your product lifecycle for good.

How can banks supercharge their product lifecycle?

Credit cards are an area of untapped innovation just waiting to happen. The continued rise of digital payments, changes in the perception of credit, and the fusion of the two, are just some of the forces that create an opportunity for banks to get closer to their customers.

Join this discussion with 10x Banking, Mastercard and Paymentology where we'll cover:
- Why credit card products haven’t evolved since the 1980s
- How traditional banks and challenger credit products differ
- The future of credit beyond cards
- How to bring the credit card lifecycle into 2023

Presented by:
- Matouš Michněvič, VP Product & Innovation Europe at Mastercard
- David Oppenheim, Global Head of Ecosystems Partnerships at Paymentology
- Simona Das, Senior Product Manager at 10x Banking
- Hosted by Graham Robinson, Director of Client and Customer Channels at 10x Banking

The future of credit cards - why cards are a huge untapped opportunity for banks

We spoke with Antony Jenkins and Curt Hess and asked them about how credit cards have changed over the years, their predictions for the future of credit cards and how valuable innovation can be accelerated.

Interview on the predictions for the future of credit cards

We've seen innovation in the corporate banking space, but we're yet to see transformation. That's the opening remark from 10x Founder and CEO, Antony Jenkins, in a recent Finextra webinar.

Antony joined fellow banking experts from BNP Paribas Fortis and Bank of New York Mellon. The panel of experts had a brilliant, in-depth discussion on how corporate banking is changing, and what clients need from their banks today.

Watch to learn:
- How corporate banks can commodify their architectures to be more cost-effective
- What opportunities cloud-native core banking platform technology offers corporate banks
- How corporate banks must evolve to meet the needs of UK and European businesses
- How corporate banks can innovate their services to keep up with fintechs.

How can corporate banks innovate their core banking platforms?

Hear from 10x Banking Principal Engineer Daniel Oakes, AWS Technical Trainer Tim Schaefer, and New Relic Customer Adoption Manager Ryan Veitch as they discuss the value of automation at scale in the financial services industry.

The Value of Automation at Scale with 10x Banking & AWS

Shanmathy Karthik, Founder & CEO of Witty Wise is joined by an expert panel to discuss the future of digital banking and how the right core banking systems are integral to your modernization journey:

- Olly Richards, Client Success Lead at 10x Banking
- Gopal Kiran, Global VP Banking and Financial Services at Insider
- Remco Veenenberg, Head of Strategic Relations & NeoBank Expert
- Miroslav Lukeš, Chairman of The Board of Directors, Czech FinTech Association
- Pedro Pinto Coelho, Chairman, Portuguese Fintech, and Insurtech Association

Future of Digital Banking | Fintech Europe Summit 2022

Are legacy systems holding you back? 

This is a question that many banks are considering as the cost and effort required to maintain outdated core banking technology in an increasingly digital world continues to increase. 

For banks, migrating core banking systems to the cloud might seem like the logical choice. After all, many major industries, like retail and manufacturing, have adopted modern cloud infrastructure to deliver the fast and customized experiences today’s customers demand. Yet there is still hesitation to embrace the cloud – why?

Join Mark Holt, Chief Product & Engineering Officer at 10x Banking, and Duncan Ash, Vice President of Global Industries at Confluent, as they unravel the complexities of a banks relationship with the cloud and address topics like:

• What is a “cloud-native” core banking platform and how is it different?
• What benefits do next generation core banking platforms deliver?
• How can banks benefit from a core banking platform delivered as a fully managed service?
• What are best practices for addressing regulations around core banking in the cloud?
• How can banks ensure data security and mitigate risks often associated with moving to the cloud?

Unravelling the complexities of migrating legacy core banking tech to the cloud

As little as 5% of banks’ colossal IT budgets goes towards innovation. Meanwhile a staggering 80% gets hoovered up by IT maintenance. Clearly, the situation is not sustainable, and banks are increasingly missing out on lucrative revenue streams.

One example is the tremendously profitable Banking-as-a-Service opportunity where banks operating on legacy platforms are unable to benefit from an increase in customer acquisition and market penetration by partnering with non-financial institutions.

There’s only one way out for banks who want to make it beyond the next five years… And that’s to stop feeding the IT monster.

In this insightful and eye-opening webinar 10x Banking’s Chief Product and Engineering Officer, Mark Holt, and Karen Mae Ching from AWS explain what’s going wrong and how to fix it before it’s too late.

The session covers how:

• The only way for banks to move forward and regain their lost margin is to stop feeding the IT monster. How can banks stop artificially preserving core banking technology that cannot meet the demands of the future?

• Moving away from legacy technology and introducing a cloud-based core banking platform doesn’t just future-proof IT… it also offers an important cost benefit. How can banks avoid paying for more than they need to? 

• New technology doesn’t just save money, it opens up game-changing new revenue streams. How can Banking-as-a-Service deliver new revenue opportunities?

• Getting started is about mind over matter. For decades, banks have suffered from slow decision-making. They’ve moved from being the trailblazer to traipsing behind. How can banks regain their advantage and take a leading role in the market?

How banks can avoid legacy core banking tech and being left in the digital dust

The FCA have already started drawing up Buy-Now-Pay-Later (BNPL) regulations. The Kalifa Review has sparked a cascade of new policies. And protecting against consumer detriment has now become a critical focus for financial regulators.

With the regulatory landscape transforming so rapidly, financial services will need to be better prepared than ever to keep up over the next months. 

To help you manage the risks and prepare for the changes ahead, Head of Compliance for 10x Banking Victoria Martin is providing a 30-minute compliance overview of everything you need to know. 

This session will cover:

- Buy-Now-Pay-Later (BNPL) is coming under serious scrutiny from the FCA. What regulations are likely to hit and how can banks prepare?
- Regulators are fighting for vulnerable customers, with a deep focus on debt. Today they are investigating zero-interest mortgages and unfair practices. What new rules are likely to come into force over the next few years? 
- When it comes to FinTech innovation and regulation, the 2021 Kalifa Review certainly shook things up. As the FCA look to enact changes, could the UK move to a model very similar to the Australian regulations? 
- As Banking-as-a-Service (BaaS) heats up, overly ambitious tenants may not have the same rigorous compliance rules in place. What are the risks for licenced banks looking to benefit from new revenue streams? 
- The best way to succeed in these fast-moving and risk-heavy environments is with trusted technological partnerships. What should banks look for in a partnership from a compliance perspective?

Compliance Outlook: Reducing friction for BNPL and mitigating risk for BaaS

Catch up on the action as our Chief Client Officer Leda Glyptis PhD speaks with The Financial Brand's Jim Marous on the Banking Transformed podcast

How to make banking better in 2022

Small and medium sized enterprises (SMEs) represent a significant part of the world economy and have been one of the hardest hit since the pandemic. With accelerating market trends, banks and financial services providers are under increased pressure to adapt to their customers’ changing needs. How can you future proof your SME banking strategy to meet those demands?

Join the webinar to explore both the latest trends and challenges of SME banking, as well as ways of reshaping your strategy in 2022 and beyond. 

● Learn how to capture market share with an increasing field of competition
● Understand how siloed solutions prevent you from getting a 360-degree view of your customers
● Gain insights on using technology to offer hyper-personalization at scale 

Panelists include:
Lucy Heavens, Chief Marketing Officer, 10x Banking (moderator)
Tom Phillips, Senior Vice President, Business Development, Europe, 10x Banking
Matt Griffin, Head of New Name Sales, TSYS
Lucinda Webster, Head of SME Issuing Transformation - Payments, Barclaycard
Martin Hyde, Executive Director – Payments, J.P. Morgan

Reshaping your SME banking strategy

Over the last 5 years the banking industry has spent a great deal of time and energy on visible capabilities, focusing on improving UX and on-the-glass experiences. 

 

If it’s not visible, if it’s not customer facing, it’s not important, right? Wrong. Digital maturity cannot be achieved without spending time, money and energy on getting the things that are not visible right. 

 

So why does the invisible technology hold the key to building scalable and robust digital capabilities for financial institutions?

 

Join the webinar to hear Leda Glyptis, Chief Client Officer at 10x Banking explain:

 

Where digital transformation starts and ends
What impact the ‘plumbing’ has on the customer journey
Why innovation requires business models and robust infrastructure 
How to marry innovation with business imperative

What invisible surprises lie inside digital banking platforms?

Digital transformation in banking is progressing. And banks are slowly unshackling themselves from “legacy”. But the process is complicated. Next-frontier functionalities including hyper-personalization and user-centric design require an overhaul of invisible plumbing, at record speeds. 

In this insightful session, two 10x Banking experts show how banks can take back control by bringing vision and intent to the digital transformation journey. 

This jam-packed webinar covers: 

• why is “legacy” so much more than COBOL?
• how can banks transform their user experiences to attract and retain clients?
• 76% of customers expect omni-channel experiences, how can banks deliver on this? 
• why is hyper-personalization in finance of business-critical importance?
• how to truly design products around clients using “baked-in” intelligence?

How banks can transform their user experiences from legacy to legendary

Digital Transformation

Core Banking

Banking and Financial Services

Cloud Adoption

Digital Banking

Personalization

Omnichannel

Cloud Banking

BAAS

Customer Experience

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How banks can transform their user experiences from legacy to legendary

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