How To Build A World-Class Brand Interaction Strategy with Dollar Shave Club

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Presented by

Trent Hoerman, Dir. Engagement Ops @ DSC, Elan Keshen, Sr.Product Marketing Mgr, Hamish McDonnell, ACX Success Consultant,Ada

About this talk

This conversation with subscription superstar Dollar Shave Club and Ada will teach you how to create brand interactions that drive customer loyalty. We discuss: • The benefits of having more interactions with your customers • How to adapt using an omni channel interactions strategy • How brands can learn from every interaction and optimize

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Ada is the leading technology provider of Automated Brand Interactions, empowering the world’s fastest growing companies, like Zoom, Facebook, and Square, with best-in-class solutions that deliver digital-first, omni-channel experiences at scale. On our channel you will get an inside look at how our various clients use Ada across the customer journey, from automating FAQs to providing personalized messaging and upsell opportunities.