Top Account Strategies to Build Customer Trust

Presented by

Stephanie Olsen - Netflix, Jordan Harris - iHerb, Mike Daley - Arkose Labs, Ed Gower - Arkose Labs

About this talk

Account security is paramount in this day and age. Consumers rely on digital accounts to bank, make purchases, book travel, play games, and so much more. So it should come as no surprise that in 2021 there was an 85% increase in attacks targeting the login and registration points. We will discuss how to effectively safeguard digital accounts and create trust among your customers.
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The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2023 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with offices in London, Costa Rica, and Brisbane, Australia, Arkose Labs protects enterprises from cybercrime and abuse.