How to turn your customer base into an engine of growth

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Presented by

Abi Wendt - Director of Client at Mention Me

About this talk

Join Abi, Director of Client, to discover how to unlock powerful business growth from your customer base. During the 30 minute session, you’ll discover: - Changing consumer behaviour trends in the pandemic - How human psychology influences referrals - The traits driving (and stopping) consumers from recommending your brand Ready to grow your business? Watch now.

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Mention Me is the Referral Engineering® platform for growth-obsessed ecommerce brands. Our world-class programmes have delivered more than 4.5m referrals totalling £1bn+ in revenue for 450+ brands around the globe. Founded as a bootstrapped two-man company in 2013, we now employ more than 90 specialists and work with brands like Farfetch, Virgin Experience Days and Nutmeg. Our work has been celebrated by awards including Showcase Startup at Retail Week’s Buzz conference, Best Tech Startup at Drapers Digital Festival, and a Bronze Stevie for Customer Service Team of the Year.