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How to Improve Team Selling with Slack and New Salesforce Channels

Presented by

Ashley Mao Sr. Product Marketing Manager, Slack; Kay Rose Sr. Product Manager, Slack

About this talk

Sales teams need to maximize impact with fewer resources. But work today is fragmented, with siloed tools, conversations, and complex processes costing teams valuable time and slowing down deal cycles. Successful sales organizations are unifying their tools, customer data, and conversations and leveraging AI, agents, and automation to improve deal visibility and close deals faster as a team. Enter Salesforce channels, our latest innovation that brings Salesforce into Slack and Slack into Salesforce. These channels combine structured customer data from Salesforce with unstructured conversational data from Slack to give sales teams a unified place to efficiently collaborate on deals and deliver on customer needs. Join this webinar to learn how Salesforce channels, enhanced with Slack Sales Elevate and AI in Slack, accelerate team selling by bringing real-time CRM data, process automation, and trusted AI into selling conversations. See Salesforce Account and Opportunity channels in action in a demo, and dive deeper into critical sales use cases that your team can adopt today. Things you’ll learn: - Align the extended account team to navigate complex deals in dedicated Account and Opportunity Salesforce channels - Manage your CRM data, log activity, and make customer-data-driven decisions all without leaving the team conversation, right from your mobile device - Drive seller action to keep deals moving forward with intelligent alerts - Talk directly to your CRM and quickly get up to speed with Einstein Copilot in Slack
Slack for Enterprise

Slack for Enterprise

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Where work happens
Where work happens Slack is a new way for your entire company to communicate. It replaces email with something faster, better organised and more secure. Instead of one-off email chains, all your communication is organised into channels that are easy to create, join and search. When there’s a channel for everything that happens at your company, everyone knows exactly where to go to get work done. Learn how they harness the power of their workspace to bring together the right teammates, tools, and information to move work forward in style. Whether you’re receiving notifications, responding to approvals, or bonding with your teammates, get an inside look at how to unlock greater speed, efficiency, and connectedness.
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