Bringing human CX to digital spaces – What’s new in Glance, Fall 2022

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Presented by

Ron Scott, Senior Product Manager and Jill Newberg, Director of Product Marketing

About this talk

When it comes to helping customers meet their goals in your digital spaces, nothing beats real human connections. Glance connects your agents with your customers, face to face and right in your company’s website or app, as a seamless part of your digital customer journey. The latest updates to Glance Guided CX solutions deliver the right technology at the right time with the right level of personalization to elevate both your brand and your customer relationships. In this webinar, learn how these new features: • Reduce friction in the digital customer journey with no-download screen share • Deliver in-brand guided customer experiences with easy new admin controls • Provide agent-assisted form-fill and site navigation with security and control • Empower users, agents, and administrators to make the experience unique Join Glance Product Management on Thursday, October 27 at 11 AM for a demonstration of Glance Guided CX and see what’s new this fall!
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Glance's branded, in-the-moment web, mobile, and in-app Guided Customer Experiences (Guided CX) increases customer satisfaction, ensures brand loyalty, and drives innovative new revenue streams. The world’s largest enterprises trust Glance’s Guided CX technology to empower customer-first teams to securely see, show, and share anything online with a click of a button.