Identity and Wine Conversations- A Fireside Chat with NTUC Enterprise Digital

Presented by

Richard Marr, CIAM Lead APAC, Auth0 & Winson Lim, VP Core Product Development , NTUC Enterprise Digital

About this talk

Join us for this on-demand version of our event with NTUC Enterprise Digital’s VP, Wilson Lim, Product Development. Wilson shares how NTUC have tackled issues like: 1.Frustration with outbound/inbound campaigns not delivering expected results due to duplicate customer profiles; 2. Embarassment over poor customer experience due to high-friction sign-up, login, and password reset flow; 3. Suffering from the high cost of building and maintaining multiple identity services across multiple brands; 4. Worries about the data breaches and identity theft. Learn how NTUC Enterprise Digital and Auth0: 1.Built a single customer view across their brands/subsidiaries; 2.Migrated from a legacy in-house developed multiple identity services to centralised identity service; 3.Improved Security features without compromising customer experience; 4.Adopted a centralised customer identity service for multiple brands/subsidiaries

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Auth0, a product unit within Okta, takes a modern approach to identity and enables organizations to provide secure access to any application, for any user. The Auth0 Identity Platform is highly customizable, and is as simple as development teams want, and as flexible as they need. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. For more information, visit