Customer Identity Innovation: The Journey to "Loginless" and Reducing Friction

Presented by

Richard Marr, APAC CIAM Lead, Auth0 John Wong, Principal Architect, Mindvalley

About this talk

Join Auth0 and Innovatus Media as explore the new age of identity authorisation technologies and strategies that will look at securing and optimising your customer experience and service cost maintenance and data in a Fireside chat with Mindvalley. AGENDA: - Reducing the customer friction: the challenge of customer identity and removing complexity. - Assessing some of the challenges organisations face in delivering frictionless service: cyber-threats, multi-applications, and legacy approaches. - How to leverage a “loginless” environment in order to enhance personalisation. - Local use-cases around “loginless” adoption and how you can build a blueprint.

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Auth0, a product unit within Okta, takes a modern approach to identity and enables organizations to provide secure access to any application, for any user. The Auth0 Identity Platform is highly customizable, and is as simple as development teams want, and as flexible as they need. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. For more information, visit