SERVICE MANAGEMENT FOR ALL VIRTUAL ROUNDTABLE

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Presented by

Engineers from Coyote Creek and Appfire

About this talk

To provide an exceptional customer service experience for today’s shrewd consumer, service teams must deliver an exceptional experience. To do that, they must be efficient, agile, and collaborative. IT Service Management (ITSM) and Enterprise Service Management (ESM) solutions like Jira Service Management (JSM) paired with tools like Appfire can empower them to do that by streamlining and accelerating service delivery with greater cost efficiency. However, we’ve found that as many organizations attempt to implement a service management solution, it becomes very complicated, and they often aren’t sure where to start. If that sounds like you, we invite you to watch the replay of our recent virtual roundtable to hear from our panel of experts about: How to increase productivity and minimize waste with service management How to enhance visibility and control in JSM with tools like Appfire How a solutions partner can help you sharpen your competitive edge Real-world use cases of increased user satisfaction and fast ROI with JSM

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Coyote Creek is a professional services firm headquartered in Silicon Valley. We work with organizations to provide exceptional IT and engineering services. Our clients turn to us when they need trustworthy outside help to do a project, or when they need peace of mind knowing their environment is monitored 24×7. Coyote Creek specializes in Atlassian consulting. Our services include consulting projects, Cloud services, Atlassian License sales and guidance, and Catalyst, which is our proactive Atlassian Managed Application Service. We have been successful for over 20 years because we’re clear about what we do AND don’t do, we own our mistakes and fix them, and our ultimate priority is doing what is right, fair, and honest! We publish webinars on all things Atlassian. See more on our website, coyotecrk.com.