Identity Resolution for the Financial Services Sector

Presented by

Simon Forster, Seema Gupta and David Gyves,

About this talk

Do improve the customer journey with more personalised and consistent services? With the acceleration of digital adoption of digital, more accounts will be opened online with a chance of user input difference. The covid pandemic has led to an increased focus on existing customer management. Knowing your customer and building a stronger, more personalised engagement experience is going to be vital for insurers to sustain growth. Being able to identify and link consumers across multiple products or brands is a crucial part of this process. As the world's leading global information services company with a team of Data Management experts, we can help you improve your data quality to ensure the foundations of your pricing model are solid. Because if the quality of your consumer data is poor, your digital customer journey from point of quote through to customer engagement and retention will likely fall behind FCA and consumer expectations and leave custom open to competitors. Join our webinar Identity matching with confidence for the financial services sector: How to improve your data quality and enrich your single customer view as we look at some of the current data challenges insurers face in identity resolution and how these can be addressed. From those who are wanting to build a single customer view, to insurers who already have established processes in place, we look at ways you can improve your data quality and enrich your single customer view to ensure you're treating customers fairly, building loyalty and sustaining or growing profitability. Watch this webinar, led by Experian’s Data Quality Product and Consultancy experts, you’ll hear: * Current data challenges the insurance market faces * How to improve your data quality and enrich your single customer view Speakers: * Simon Forster, Senior Consultant * Seema Gupta, Senior Product Consultant * David Gyves, Data Management Consultant
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Experian is an industry-leading provider of global data quality, management and enrichment solutions that are designed to unlock the power of your data and quickly turn information into valuable insight. Experian’s global data quality solution provides comprehensive capabilities to validate, standardise and enrich addresses, email addresses and phone numbers in real-time at the point of capture and in bulk cleansing. The solution integrates seamlessly into CRM, ERP and E-Commerce applications to ensure only accurate contact data for your customers and prospects is captured. With pre-built, certified apps for Microsoft Dynamics 365, you can get started quickly and easily today. Find out more, visit