The cost-of-living crisis: the impact of better data in local government

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Presented by

Steve Farr, VP of Solutions and Markets, Experian and Greg Flewitt, Senior Account Manager, Experian

About this talk

Over the past year, the cost-of-living crisis has begun to have as serious an affect on local government delivery as it has on citizens and businesses across the UK. Our The Role of Data Quality in the UK Public Sector Report indicates that 63% of councils expect that the cost-of-living crisis will dominate their investment over the next two years, as they strive to deliver services to those in need. With ‘knock-on’ implications for revenue and debt collection, digital inclusion, benefits targeting and numerous other areas that the UK’s local authorities are responsible for, it’s arguably never been more important to find efficiencies. Hear insights in our on-demand webinar, from Steve Farr of Experian Data Quality and Angela Richmond of RedFox Research who share the latest research findings on The Role of Data Quality in the Public Sector. They are joined by Greg Flewitt, responsible for Public Sector & Communities at Experian, who shares his insights on some of the key implications of revenue collection, debt collection, targeting supports and digital inclusion. Together they will explore ways a single citizen view can help public sector organisations to navigate the present cost-of-living crisis more effectively and provide more efficient services and support for UK citizens and businesses. Speakers * Steve Farr, VP of Solutions and Markets, Experian * Greg Flewitt Senior Account Manager, Public Sector & Communities, Experian * Angela Richmond, Founder of RedFox Research
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Experian is an industry-leading provider of global data quality, management and enrichment solutions that are designed to unlock the power of your data and quickly turn information into valuable insight. Experian’s global data quality solution provides comprehensive capabilities to validate, standardise and enrich addresses, email addresses and phone numbers in real-time at the point of capture and in bulk cleansing. The solution integrates seamlessly into CRM, ERP and E-Commerce applications to ensure only accurate contact data for your customers and prospects is captured. With pre-built, certified apps for Microsoft Dynamics 365, you can get started quickly and easily today. Find out more, visit https://www.experian.co.uk/business/data-quality