Revolutionising the Insurance Management Landscape

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Presented by

Mike Scott

About this talk

Over in Barcelona for the ITC DIA Europe 2023 event, FF News caught up with Mike Scott, Sales Manager at Novidea, to learn more about the company’s operations. Novidea is a leading global provider of advanced insurance agency management software. Their innovative technology platform empowers insurance brokers and agencies to streamline operations, enhance customer experiences, and drive business growth through digital transformation. “We moved to the UK in 2018. Since then, we’ve been in a phase of hypergrowth and have acquired some incredible names in the market, something which allows us to springboard onto the next stage of our growth.” “As we move forward, we’re going to see more disintermediation of roles from the backend to the frontend of the market as broker technicians get more involved in the front office, and our platform allows that to happen, especially with the acquisition of new data streams and new data sources.”
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Novidea is the creator of the only born-in-the-cloud, data-driven insurance platform that enables brokers, agents, and MGAs to modernize and manage the customer insurance journey end-to-end and drive growth across the entire insurance distribution lifecycle. The Novidea platform, built to leverage the power of Salesforce’s Big Technology, provides a complete ecosystem spanning every aspect of an insurance business. The platform’s AI technology provides a 360-degree view of the customer and all stakeholders, enabling full integration between customer-facing policy transactions and the middle and back office. Brokers, agencies, and MGAs extract more value from their customer and policy data with actionable intelligence from any device, anywhere. Novidea turns data into insight at the point of need, enabling better-informed decisions and delivering greater customer value through products and services tailored to individual needs. Novidea supports more than 100 customers, including agents, brokers, MGAs, and the London market, managing tens of millions of policies across 22 countries.