APAC - Take Your Client Relations to the Next Level (Co-Managed IT)

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Presented by

Wendy Har, Director - Product Marketing, IT Glue | Anya Perelyhina, Director - Product, IT Glue

About this talk

Playing an active role in your client’s business starts with effective collaboration. Learn how to effectively collaborate with your clients to provide transparency, ensure up-to-date documentation, and build a stronger relationship. Building a collaborative relationship will allow your clients to stop seeing you as a cost center and instead think of you as a profit center. This session can change the way you collaborate with your clients. We will discuss: 1. Collaboration-as-a-Service 2. Documentation Transparency, 3. 2-Way Information Flow, 4. Self-Service, and much more.

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IT Glue is an award-winning documentation platform, helping IT providers dramatically reduce wasted time looking for information. IT Glue is designed for IT professionals. We focus on the managed service provider (MSP), co-managed IT markets & SMB's IT departments.