AWS Slack integration for tighter incident collaboration

Presented by

Slack and AWS

About this talk

Bring together the best of both worlds. Organized incident details in one place. Remote work and an increased burden on systems have forced IT Operations organizations to find a better way to detect, troubleshoot, and review incidents. Slack and AWS are teaming up to talk about the benefits of the new AWS Systems Manager Incident Manager Slack integration, so cross-functional incident teams can collaborate in Slack channels, while pushing events, decisions, and key lessons learned into the source-of-truth Incident Manager. Things you’ll learn: · Integrate Slack and AWS to streamline the end-to-end incident management process · Alert the right people in the right channels in real-time to speed up response times · Maintain a source of truth throughout the incident to accelerate troubleshooting and incident reviews
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