Free service desk webinar, ft.Daniel Breston / Best technology coach

Presented by

Daniel Breston, experienced IT coach and blogger

About this talk

In this webinar, Daniel Breston, experienced IT coach and blogger, talks about the customer needs, importance of service desk, and why including service desk in your IT decisions is beneficial. Watch this webinar to learn more on why your service desk is your best coach, and about: What does your customer want? - IT and customers - Leaders—what do you know (really)? - Why do you need a coach? - What does the service desk do? - What does the service desk know? - The service desk as a coach
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