From Chaos to Order: achieving IT service management maturity

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Presented by

Snow Tempest, Research Manager for IDC’s ITSM Program & Alex Margarit Marshall, Sales Manager at IFS assyst

About this talk

Have you ever wondered what it takes for an organization to achieve advanced ITSM maturity? What does ITSM maturity mean anyway and what does it mean for your business? Join Snow Tempest, Research Manager for IDC’s ITSM Program and Alex Margarit Marshall, Sales Manager at IFS assyst on May 31, where they’ll delve into the characteristics of mature ITSM organizations and how to reach that level of maturity. Wherever you are on your ITSM journey, this webinar will provide valuable knowledge and insights that can help take your business to the next level. Register for the webinar to learn: • What IT service management maturity is and why it matters • What it means to have strategic IT service and how it can benefit your business • The traits of ITSM-mature organizations and how to apply them
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